My Resume

Objective: To obtain a position or internship in a journalistic setting with major responsibilities that will effectively utilize my communication, writing, editing and design skills.

PROFESSIONAL EXPERIENCE

October 2003-Present: Answering Service for Directors/Alarm System Design, Media, PA Job Title: Call Specialist/Training Specialist/Alarm Receptionist

· Operating an intricate, patented, computer answering system designed specifically for the special needs of funeral directors while displaying an empathetic and compassionate demeanor when dealing with the bereaved
· Training new employees and evaluating their ability to meet unique needs of clients
· Calibrating other call specialists’ calls and utilizing MS Excel to graph their scores
· Coordinate with police and fire department in accordance with incoming alarm or distress calls
· Coordinate dispatches for funeral directors and coroners throughout the United States
· Handling front desk job tasks, such as greeting visitors, signing for packages and supervising communication throughout the office
· Verify the accuracy of information listed on the accounts of new clients.

May 2008-Present: Where Magazine, Philadelphia, PA Job Title: Editorial Intern

· Writing articles about upcoming events in Philadelphia for tourists visiting the city
· Editing copy for grammatical and AP-style errors and inconsistencies
· Fact-check information in upcoming issues with Philadelphia businesses
· Utilizing LiquidEdit to create and edit magazine listings

EDUCATION

Temple University, Philadelphia, PA

· Currently obtaining a Bachelor’s Degree in Journalism
· Expected completion in December 2009

Delaware County Community College, Media, PA
· Associate Degree in Communication Arts Journalism (3.90 GPA)
Completed May 2007 (Dean’s List)
· Managing Editor of The Communitarian, Fall 2006/Spring 2007 (responsible for editing of articles, selecting layout choices, and communicating effectively with reporters)
· Recipient of the Pricilla Fox Pfizenmayer Journalism Award, May 2007
· Contributor to Pegasus Literary Magazine, 2006/2007
· Recipient of the Edith Garlow Poetry Award, 2006/2007

Academy Park High School, Sharon Hill, PA
· High School Diploma, 2004

SKILLS

· 60 WPM
· MS Word, MS Excel, MS Power Point
· Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, Adoble Flash CS3
· Audacity
· Final Cut Pro