MSOM 3101 Syllabus - Fall 2009

August 31, 2009

(This syllabus is subject to change)

1.	Instructor Dr. Howard J. Weiss Alter Hall, A514 215-204-6829 hweiss@temple.edu I respond best to email. I will respond to emails and voice-mails as quickly as possible. Most times with email, the response will be within 1 hour but I can not promise a response time of less than 12 hours especially on weekends. When you send any professor email please be sure to include the following items. 1. Your full name (you should set up a signature in your email program). Please do NOT put your name in the subject line. 2. Your class, including time, since we teach multiple sections, e.g. MSOM 3101, TTh 8:00 3. Any previous email that was sent on the same topic. In particular, if you are replying to an email be sure to include the original email. 4. If the email refers to a problem you are having with a homework problem then please attach a file with the problem. Please note that it is generally considered rude to send email that is all CAPS. USING CAPS IS THE EMAIL VERSION OF SHOUTING.
2.	Course name and number MSOM 3101 (105): Operations Management
3.	Prerequisites Statistics 2101 (C021) or 2901 (H093), and 2102 (0022) or 2902 (H094), or permission of instructor and junior standing PREREQUISITE COMPLETION OF LOWER DIVISION SBM CORE
4.	Disability disclosure statement Any student who has a need for accommodation based on the impact of a disability should contact me privately to discuss the specific situation as soon as possible. Contact Disability Resources and Services at 215-204-1280 in 100 Ritter Annex to coordinate reasonable accommodations for students with documented disabilities. (from Policy on Course Syllabi, #02.78.13)
5.	Student and Faculty Academic Rights and Responsibilities Freedom to teach and freedom to learn are inseparable facets of academic freedom. The University has adopted a policy on Student and Faculty Academic Rights and Responsibilities (Policy # 03.70.02) which can be accessed through the following link: http://policies.temple.edu/getdoc.asp?policy_no=03.70.02. (from Policy on Course Syllabi)
6.	Class meeting times Section 3: 8:00 – Tuesday Alter 606, Thursday SP 26 Section 13: 9:30 – Tuesday SP 26, Thursday SP 26

7.	Course goals § To explain operations as an organizational functional area. That is, to present a list of the areas covered by the operations management function, the problems and decisions faced in these areas and the methods and models for approaching these problems. § To indicate the importance of operations to all members of the organization including those who are not operations managers. To demonstrate the interconnectedness of functional areas within an organization. § To explain the relevance of operations by presenting real world examples of current operations issues through newspaper articles. § To learn about different types of operations environments and processes primarily through videos. § To present models and to show how to use models. To indicate that models are useful approximations to solving real-world problems. § To learn how to analyze operations problems with the use of software. § To demonstrate the usefulness and applicability of quantitative methods learned in earlier classes to operations analysis and decision making. § To improve students’ capabilities to use software that is useful for both education and business (e.g. email etiquette, Excel, Excel 2007, listservs and online learning.) § To raise students’ awareness of ethics in operations, mainly through the use of newspaper articles.
8.	Learning materials and supplies Required text Operations Management, Custom Version, 8th Edition, Heizer & Render, Prentice Hall, 2007 with access code for myomlab. ISBN 0558307140 http://www.myomlab.com The textbook will be a paperback "custom" edition of the Heizer/Render Operations Management textbook that sells for under $100. Alternatively, you may purchase the access code for myomlab from our bookstore for $65. This will give you online access to the textbook. Calculator You are required to bring a calculator to every class for the quizzes. Required software We will be using POM for Windows (Version 3) and Excel OM (version 3). These packages are required for both the homework problems and the two examinations. The most recent versions of these packages are available from http://astro.temple.edu/~hweiss/pomsoftware/ Name = Password = It goes without saying that you are required to use a web-browser in order to download the course materials and an email program in order to receive the emails regarding this class. All required software packages are available on all Temple University computer networks. The version on the Temple computers may not be as recent as the versions that students have. We will also be using Excel. File storage You should bring a thumb drive or some other storage device to every thursday lab class in order to save your work. Alternatively, you may use MyBackpack.
9.	Academic requirements Homework & Quizzes Homework will be assigned weekly and most will be assigned from myomlab. Almost all homework problems will be done using a computer. Homework is due by 8:00 am on the Tuesday following its assignment. Your homework will be variations of the homework problems printed in the textbook. Quizzes will be given and collected randomly during class and lab times. I will calculate the homework/quiz average in a manner that allows for a total of two missing grades in the event of causes such as illness, dog eating homework, attending a World Series victory parade, registered for class late etc. Examinations                  Two examinations will be given. The examinations will be closed book examinations. I do NOT give make-up exams. The examinations will be in the computer lab. Partial credit on exam questions is at my discretion.
10.	Attendance Role will, in general, not be taken other than to check registration lists. Any student missing a class will penalize himself/herself as he/she will miss the instructor's pearls of wisdom. Class begins promptly at the designated time. It is both rude and disruptive to walk in late. While role will not be taken formally, students are expected to attend every class and to be present for the entire length of class. In addition, absence from class may mean that the student misses an assigned quiz.
11.	Grading Course Grades Course Grades will be given according to the weighted average of the two examinations (40% each) and the combined quizzes and the homework (20%). I reserve the right to lower course grades for any rude behavior. This includes but is not limited to Arriving late for class, especially in a disruptive manner Leaving class early, especially in a disruptive manner Having your cell phone ring during class Preening yourself (e.g., combing your hair, putting on makeup) during class Eating noisily in class Performing non operations management functions on computers in the lab such as playing games, checking email or surfing the web Withdrawal Monday, November 2 is the last day to withdraw from undergraduate courses. Continuous Improvement I will award extra credit to the first student who finds each error in any material I post to the web or distribute to you by handout or any software errors. The amount of extra credit will depend on the severity of the error and will be up to my judgment. As a rule of thumb I will give 4 extra credit points for a computational error (not round off) in any software or any spreadsheet we use. 3 extra credit points for constructive suggestions 2 extra credit points for an error which inconveniences the students 1 extra credit point for small irritating things such as typos Every six points is 1 grade step, for example, raising the final course grade from B+ to A-. To document that you have found an error send me an e-mail message. In the event that multiple students find the same error more or less simultaneously then the extra credit will be shared. The limit on the extra credit offer is one full grade (for example, raising the final grade from B to A). I am the final judge, jury and awarder of extra credit. I will not use extra credit to raise a grade from an F! Academic honesty Any student suspected of cheating will be brought up to the university disciplinary committee. The Code of Conduct site is at http://policies.temple.edu/getdoc.asp?policy_no=03.70.12 Academic cheating is, generally, the thwarting or breaking of the general rules of academic work or the specific rules of the individual courses. It includes falsifying data; submitting, without the instructor's approval, work in one course which was done for another; helping others to plagiarize or cheat from one's own or another's work; or actually doing the work of another person. For more information concerning disciplinary and/or academic grievance procedures, contact the Student Assistance Center, 215-204-8531 Note You must keep all course materials until after the final grades have been distributed in the event that there is a question about any of your individual grades.
12.	Office hours T, Th: 7:30a.m - 8:00a.m., T, Th 11:00a.m -12:00p.m. and by appointment

Course schedule

(subject to change)

(Chapter numbers refer to the hardcover edition and may not correspond to the custom edition)

Week	Chapters
Sept 1	1, 2	Introduction
Sept 8	3	Project Management
Sept 15	4	Forecasting
Sept 22	A, 5	Decision-Making Tools; Design of Goods & Services
Sept 29	6, 6s	Quality Control
Oct 6	7, 7s	Process & Capacity Planning
Oct 13	8, C	Location & Transportation
Oct 20		Review & Exam (Thursday in lab) – Chapters 1 – 8, 6s, 7s, A, C
Oct 27	9	Layout
Nov 2		Last day to withdraw from classes
Nov 3	D	Waiting Lines
Nov 10	11, 12	Supply Chain Management, Inventory Management
Nov 17	13	Linear Programming & Aggregate Planning
Nov 24	14	Material Requirements Planning – Lecture and Lab (Follow Th sched – regarding lab, classroom)
Dec 1	15	Scheduling
Dec 8		Review & Study Day
Dec 15		Final Exam – Section 3 (8:00) – Chapters 9, 11-15, B, D
Dec 17		Final Exam – Section 13 (9:30) – Chapters 9, 11-15, B, D

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