Modified: May 08, 2005

Aberdeen Group Inc. (2000). Hospitality e-procurement: A competitive analysis (Research report). Boston, MA: Aberdeen Group, Inc.

Adams, B. (2002, October 21). Software improvements boost bookings, enable e-procurement partnership deals. Hotel & Motel Management Retrieved March 20, 2003, from http://www.hotelmotel.com/hotelmotel/article/articleDetail.jsp?id=37084

Agarwal, A., & Shankar, R. (2003). On-line trust building in e-enabled supply chain. Supply Chain Management: An International Journal, 8(4), 324-334.

Ageshin, E. A. (2001). E-Procurement at work: A case study. Production and Inventory Management Journal, 42(1), 48-53.

Agrawal, M. K., & Pak, M. H. (2001). Getting smart about supply chain management. McKinsey Quarterly, 2001(Special issue 2), 22-26.

Aitken, J., Childerhouse, P., & Towill, D. (2003). The impact of product life cycle on supply chain strategy. International Journal of Production Economics, 85(2), 127-140.

Akkermans, H. A., Bogerd, P., Yücesan, E., & van Wassenhove, L. N. (2003). The impact of ERP on supply chain management: Exploratory findings from a European Delphi study. European Journal of Operational Research, 146(2), 284-301.

Aksoy, Y. (2000). Introduction: Observations on supply-chain management. Interfaces, 30(4), 1-2.

Al-Mudimigh, A. S., Zairi, M., & Ahmed, A. M. M. (2004). Extending the concept of supply chain: The effective management of value chains. International Journal of Production Economics, 87(3), 309-320.

Aldin, N., & Stahre, F. (2003). Electronic commerce, marketing channels and logistics platforms - A wholesaler perspective. European Journal of Operational Research, 144(2), 270-279.

Alford, P. (2005, January 25-28). A framework for mapping business process costs in the tourism industry supply chain. Paper presented at the 12th International Conference on Information Technology and Travel & Tourism (ENTER 2005), Innsbruck, Austria.

Allen, E., & Fjermestad, J. (2001). E-commerce marketing strategies: An integrated framework and case analysis. Logistics Information Management, 14(1-2), 14-23.

Alvarado, U. Y., & Kotzab, H. (2001). Supply chain management: The integration of logistics in marketing. Industrial Marketing Management, 30(2), 183-198.

Alvarenga, C. A., & Schoenthaler, R. C. (2003). A new take on supply chain event management. Supply Chain Management Review, 7(2), 28-35.

Amercian Hotel & Lodging Association. (2003, December 9). American Hotel & Lodging Association has debuted the online version of its Allied Buyers Guide. Lodging News: Breaking news for hotel executives, 7, 1.

American Hotel & Lodging Association. (2002, December 3). Marriott International. Lodging News: Breaking news for hotel executives, 6, 1.

Amit, R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22(6-7), 493-520.

Andersen, B., Fagerhaug, T., Randml, S., Schuldmaier, J., & Prenninger, J. (1999). Benchmarking supply chain management: Fnding best practices. Journal of Business and Industrial Marketing, 14(5), 378-389.

Andersen, P. H., & Rask, M. (2003). Supply chain management: New organisational practices for changing procurement realities. Journal of Purchasing and Supply Management, 9(2), 83-95.

Anderson, D. L., & Delattre, A. J. (2002). 5 Predictions that will make you rethink your supply chain. Supply Chain Management Review, 6(5), 24-30.

Anonymous. (2000, October 19). Watch where you click! Purchasing, 129, 99-106.

Anonymous. (2001a, May 21). Challenges abound, but lack of standards slows e-business progress. Nation's Restaurant News, 35, 28-30.

Anonymous. (2001b). E-purchasing comparison chart. Hospitality Tech Advisor, 8(17), 4-5.

Anonymous. (2002a, September). Expert advice on how to justify cost of an e-procurement system. Supplier Selection & Management Report, 2, 1-3.

Anonymous. (2002b, November). New spend analysis tools to enhance your e-procurement process. Supplier Selection & Management Report, 2, 1-4.

Arbin, K. (2003). E-procurement maturity in industry. International Journal of Electronic Business, 1(4).

Archer, N., & Yuan, Y. (2000). Managing business-to-business relationships throughout the e-commerce procurement life cycle. Internet Research: Electronic Networking Applications and Policy, 10(5), 385-395.

Arntzen, B. C., Brown, G. G., Trafton, L. L., & Harrison, T. P. (1995). Global supply chain management at Digital Equipment Corporation. Interfaces, 25(1), 69-93.

Ash, C. G., & Burn, J. M. (2003). Assessing the benefits from e-business transformation through effective enterprise management. European Journal of Information Systems, 12(4), 297-307.

Asner, M. (1997). The emerging importance to purchasing of Internet commerce. Journal of Internet Purchasing, 1(1).

Atkinson, W. (2000, September 21). E-procurement is a natural for MRO purchasing. Purchasing, 129, S23-S25.

Atkinson, W. (2001). e-Logistics and e-Procurement: Here to stay. Supply Chain Management Review, 5(6 supplement), 13-14.

Attaran, M., & Attaran, S. (2002). Catch the wave of e-procurement. Industrial Management, 44(3), 16-21.

Au, K. F., & Ho, D. C. K. (2002). Electronic commerce and supply chain management: Value-adding service for clothing manufacturers. Integrated Manufacturing Systems, 13(4), 247-255.

Avendra LLC. (2001). Avendra programs overview. Retrieved March 24, 2003, from http://www.avendra.com/website%20overview.pdf

Avery, S. (2000, September 21). E-procurement is one tool to reduce costs, cycle time. Purchasing, 129, S15-S18.

Avery, S. (2002, February 21). A move to e-procurement improves order efficiency. Purchasing, 131, 47.

Aviv, Y. (2001). The effect of collaborative forecasting on supply chain performance. Management Science, 47(10), 1326-1343.

Aviv, Y. (2003). A time-series framework for supply-chain inventory management. Operations Research, 51(2), 210-227.

Ayers, J. B. (2000a). Handbook of supply chain management. CRC Press.

Ayers, J. B. (2000b). A primer on supply-chain management. Information Strategy: The Executive's Journal, 16(2), 6-15.

Babbar, S., & Prasad, S. (1998). International purchasing, inventory management and logistics research: An assessment and agenda. International Journal of Operations & Production Management, 18(1), 6-36.

Baganha, M. P., & Cohen, M. A. (1998). The stabilizing effect of inventory in supply chains. Operations Research, 46(3S), 72-83.

Baiman, S., Fischer, P. E., & Rajan, M. V. (2001). Performance measurement and design in supply chains. Management Science, 47(1), 173-188.

Bakos, Y. (1998). The emerging role of electronic marketplaces on the Internet. Communications of the ACM, 41(8), 35-42.

Ballou, R. H., Gilbert, S. M., & Mukherjee, A. (2000). New managerial challenges from supply chain opportunities. Industrial Marketing Management, 29(1), 7-18.

Barad, M., & Sapir, D. E. (2003). Flexibility in logistic systems - Modeling and performance evaluation. International Journal of Production Economics, 85(2), 155-170.

Barlow, G. L. (2002). Just-in-time: Implementation within the hotel industry - A case study. International Journal of Production Economics, 80(2), 155-167.

Barratt, M. (2001). E-business - Catalyst for next generation supply chain management. Supply Chain Practice, 3(1), 20-29.

Barratt, M., & Rosdahl, K. (2002). Exploring business-to-business marketsites. European Journal of Purchasing & Supply Management, 8(2), 111-122.

Bartezzaghi, E., & Ronchi, S. (2004). A portfolio approach in the e-purchasing of materials. Journal of Purchasing and Supply Management, 10(3), 117-126.

Barut, M., Faisst, W., & Kanet, J. J. (2002). Measuring supply chain coupling: An information system perspective. European Journal of Purchasing & Supply Management, 8(3), 161-171.

Bask, A. H., & Juga, J. (2001). Semi-integrated supply chains: Towards the new era of supply chain management. International Journal of Logistics: Research and Applications, 4(2), 137-152.

Basnet, C., Corner, J., Wisner, J., & Tan, K.-C. (2003). Benchmarking supply chain management practice in New Zealand. Supply Chain Management: An International Journal, 8(1), 57-64.

Basu, R. (2001). New criteria of performance management: A transition from enterprise to collaborative supply chain. Measuring Business Excellence, 5(4), 7-12.

Bauer, M. J., Poirier, C. C., Lapide, L., & Bermudez, J. (2002). e-Business: The strategic impact on supply chain and logistics (Executive summary). Oak Brook, IL: Council of Logistics Management.

Bauknight, D. N. (2000). The supply chain's future in the e-economy and why many may never see it. Supply Chain Management Review, 4(1), 28-35.

Beamon, B. M. (1999a). Designing the green supply chain. Logistics Information Management, 12(4), 332-342.

Beamon, B. M. (1999b). Measuring supply chain performance. International Journal of Operations & Production Management, 19(3), 275-292.

Bello, D. C., Lohtia, R., & Sangtani, V. (2004). An institutional analysis of supply chain innovations in global marketing channels. Industrial Marketing Management, 33(1), 57-64.

Benders, P. S. (2000). Debunking 5 supply chain myths. Supply Chain Management Review, 4(1), 52-58.

Benton, W. C., & Maloni, M. (2005). The influence of power driven buyer/seller relationships on supply chain satisfaction. Journal of Operations Management, 23(1), 1-22.

Berry, D., Evans, G. N., Mason-Jones, R., & Towill, D. R. (1999). The BPR SCOPE concept in leveraging improved supply chain performance. Business Process Management Journal, 5(3), 254-275.

Beth, S., Burt, D. N., Copacino, W., Gopal, C., Lee, H. L., Lynch, R. P., et al. (2003). Supply chain challenges: building relationships. Harvard Business Review, 81(7), 64-73.

Bhatnagar, R., & Sohal, A. S. (2005). Supply chain competitiveness: Measuring the impact of location factors, uncertainty and manufacturing practices. Technovation, 25(5), 443-456.

Bhatt, G. D. (2001). Business process improvement through electronic data interchange (EDI) systems: an empirical study. Supply Chain Management: An International Journal, 6(2), 60-74.

Bhatt, G. D., & Emdad, A. F. (2001). An analysis of the virtual value chain in electronic commerce. Logistics Information Management, 14(1-2), 78-85.

Bhattacharya, A., Coleman, J., & Brace, G. (1996). The structure conundrum in supply chain management. International Journal of Logistics Management, 7(1), 39-48.

Bienstock, C. C. (2002). Understanding buyer information acquisition for the purchase of logistics services. International Journal of Physical Distribution & Logistics Management, 32(8), 636-648.

Black, J. (2001, September 1). E-Procurement - The Bottom Line: The combination of cost reductions and improved efficiencies make doing business any other way seem antiquated. Internet World, 7, S3-S6.

Bland, V. (2002). A guide to e-procurement. NZ Business, 16(1), 23-26.

Boddy, D., Macbeth, D., & Wagner, B. (2000). Implementing collaboration between organizations: An empirical study of supply chain partnering. Journal of Management Studies, 37(7), 1003-1018.

Bolstorff, P. (2003, December). Measuring the impact of supply chain performance. Logistics Today, 6-11.

Bommer, M., O'Neil, B., & Treat, S. (2001). Strategic assessment of the supply chain interface: A beverage industry case study. International Journal of Physical Distribution & Logistics Management, 31(1), 11-25.

Boubekri, N. (2001). Technology enablers for supply chain management. Integrated Manufacturing Systems, 12(6), 394-399.

Bowersox, D. J. (1997). Integrated supply chain management: A strategic imperative. In Proceedings of the Annual Council of Logistics Management (CLM) Conference (pp. 181-189). Oak Brook, IL: Council of Logistics Management.

Bowersox, D. J., & Calantone, R. J. (1998). Global logistics. Journal of International Marketing, 6(4), 83-93.

Bowersox, D. J., & Closs, D. (1996). Logistical management: The integrated supply chain. New York, NY: McGraw-Hill, Inc.

Bowersox, D. J., Closs, D., & Stank, T. (1999). 21st century logistics: Making supply chain integration a reality. Oak Brook, IL: Council of Logistics Management.

Boyer, K., & Olson, J. (2004). Operations strategy and internet purchasing: A contingent model. International Journal of Electronic Business, 2(1).

Boyson, S., & Corsi, T. (2001). The real-time supply chain. Supply Chain Management Review, 5(1), 44-50.

Boyson, S., Corsi, T., & Verbraeck, A. (2003). The e-supply chain portal: A core business model. Transportation Research Part E: Logistics and Transportation Review, 39(2), 175-192.

Briant, J. (2000). Making sense of the e-supply chain. Machine Design International, 72(19), 62-70.

Briscoe, J., Lee, T. N., & Fawcett, S. E. (2004). Benchmarking challenges to supply-chain integration: Managing quality upstream in the semiconductor industry. Benchmarking: An International Journal, 11(2), 143-155.

Brown, A. O., Lee, H. L., & Petrakian, R. (2000). Xilinx improves its semiconductor supply chain using product and process postponement. Interfaces, 30(4), 65-80.

Brownell, J., & Reynolds, D. (2002). Strengthening the F&B purchaser-supplier partnership: Actions that make a difference. Cornell Hotel and Restaurant Administration Quarterly, 43(6), 49-61.

Burt, D. N., & Dobler, D. W. (2002). World class supply management: The key to supply chain management (7th ed.). New York, NY: McGraw-Hill Higher Education.

Buxbaum, P., West, S., Welsh, J., & Baker, H. B. (2001). News from the web-enabled world. Supply Chain Management Review, 5(3), 101-103.

Cachon, G. P. (1999). Managing supply chain demand variability with scheduled ordering policies. Management Science, 45(6), 843-856.

Cachon, G. P., & Fisher, M. (2000). Supply chain inventory management and the value of shared information. Management Science, 46(8), 1032-1048.

Cachon, G. P., & Lariviere, M. A. (1999). Capacity choice and allocation: Strategic behavior and supply chain performance. Management Science, 45(8), 1091-1108.

Cachon, G. P., & Lariviere, M. A. (2001). Contracting to assure supply: how to share demand forecasts in a supply chain. Management Science, 47(5), 629-646.

Cachon, G. P., & Zipkin, P. H. (1999). Competitive and cooperative inventory policies in a two-stage supply chain. Management Science, 45(7), 936-953.

Cagliano, R., Caniato, F., & Spina, G. (2003). E-business strategy: How companies are shaping their supply chain through the Internet. International Journal of Operations & Production Management, 23(10), 1142-1162.

Cakravastia, A., Toha, I. S., & Nakamura, N. (2002). A two-stage model for the design of supply chain networks. International Journal of Production Economics, 80(3), 231-248.

Calosso, T., Cantamessa, M., Vu, D., & Villa, A. (2003). Production planning and order acceptance in business to business electronic commerce. International Journal of Production Economics, 85(2), 233-249.

CAPS Research. (2003). Report of cross-industry standard benchmarks (Table). Tempe, AZ: CAPS Research.

Caputo, A. C., Cucchiella, F., Fratocchi, L., & Pelagagge, P. M. (2005). An integrated framework for e-supply networks analysis. Supply Chain Management: An International Journal, 10(2), 84-95.

Carabello, L. (2001, December). E-procurement can reduce expenses. Healthcare Financial Management, 55, 82-83.

Carayannis, E. G., & Popescu, D. (2005). Profiling a methodology for economic growth and convergence: Learning from the EU e-procurement experience for central and eastern European countries. Technovation, In press.

Carbone, V., & Martino, M. D. (2003). The changing role of ports in supply-chain management: An empirical analysis. Maritime Policy & Management, 30(4), 305-320.

Carlsson, D., & Rönnqvist, M. (2005). Supply chain management in forestry - Case studies at Södra Cell AB. European Journal of Operational Research, 163(3), 589-616.

Carr, A. S., & Pearson, J. N. (1999). Strategically managed buyer-supplier relationships and performance outcomes. Journal of Operations Management, 17(5), 497-519.

Carr, A. S., & Pearson, J. N. (2002). The impact of purchasing and supplier involvement on strategic purchasing and its impact on firm's performance. International Journal of Operations & Production Management, 22(9), 1032-1053.

Carr, A. S., & Smeltzer, L. R. (1999). The relationship of strategic purchasing to supply chain management. European Journal of Purchasing & Supply Management, 5(1), 43-51.

Carter, C. R., & Ellram, L. M. (2003). Thirty-five years of the Journal of Supply Chain Management: Where have we been and where are we going? Journal of Supply Chain Management, 39(2), 27-39.

Carter, P. L., Carter, J. R., Monczka, R. M., Slaight, T. H., & Swan, A. J. (1998). The future of purchasing and supply: A five- and ten-year forecast. Tempe, AZ: Center for Advanced Purchasing Studies.

Cavinato, J. L., & Kauffman, R. G. (Eds.). (1999). The purchasing handbook: A guide for the purchasing and supply professional (6th ed.). New York, NY: McGraw-Hill Trade.

Chan, F. T. S., & Qi, H. J. (2003). An innovative performance measurement method for supply chain management. Supply Chain Management: An International Journal, 8(3), 209-223.

Chan, J. K. Y., & Lee, M. K. O. (2003). SME E-procurement adoption in Hong Kong - the roles of power, trust and value. Paper presented at the 36th Annual Hawaii International Conference on System Sciences, Hawaii.

Chanaron, J.-J. (2001). Rationale and future of digital procurement: The case of the automotive industry. Retrieved March 14, 2003, from http://www.esc-grenoble.com/futurauto/WorkShop/JJC-FJWorkshop-10-2001.pdf

Chandra, C., & Kumar, S. (2000). Supply chain management in theory and practice: A passing fad or a fundamental change? Industrial Management & Data Systems, 100(3), 100-114.

Chang, Y., & Makatsoris, H. (2001). Supply chain modelling using simulation. International Journal of Simulation: Systems, Science & Technology, 2(1), 24-30.

Chapman, S. (1998, March). Purchasing on the Internet. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 9-12.

Charlton, E. (2000). e-Procurement and trading exchanges. Supply Chain Practice, 2(4), 4-16.

Chatfield, A. K., & Bjorn-Andersen, N. (1997). The impact of IOS-enabled business process change on business outcomes: Transformation of the value chain of Japan Airlines. Journal of Management Information Systems, 14(1), 13-40.

Chen, F. (1999). Decentralized supply chains subject to information delays. Management Science, 45(8), 1076-1090.

Chen, F. (2001). Market segmentation, advanced demand information, and supply chain. Manufacturing & Service Operations Management, 3(1), 53-67.

Chen, F., Drezner, Z., Ryan, J. K., & Simchi-Levi, D. (2000). Quantifying the bullwhip effect in a simple supply chain: The impact of forecasting, lead times, and information. Management Science, 46(3), 436-443.

Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management: The constructs and measurements. Journal of Operations Management, 22(2), 119-150.

Chen, L., Long, J., & Yan, T. (2004). E-supply chain implementation strategies in a transitional economy. International Journal of Information Technology & Decision Making, 3(4), 563-574.

Cheng, E. W. L., Li, H., Love, P. E. D., & Irani, Z. (2001). An e-business model to support supply chain activities in construction. Logistics Information Management, 14(1), 68-78.

Cheung, C. F., Wang, W. M., Lo, V., & Lee, W. B. (2004). An agent-oriented and knowledge-based system for strategic e-procurement. Expert Systems, 21(1), 11-21.

Cheung, K. L., & Lee, H. L. (2002). The inventory benefit of shipment coordination and stock rebalancing in a supply chain. Management Science, 48(2), 300-306.

Chiang, W.-Y. K., Chhajed, D., & Hess, J. D. (2003). Direct marketing, indirect profits: A strategic analysis of dual-channel supply-chain design. Management Science, 49(1), 1-20.

Childerhouse, P., & Towill, D. (2000). Engineering supply chains to match customer requirements. Logistics Information Management, 13(6), 337-346.

Cho, W., & Olsen, M. D. (1998). A case study approach to understanding the impact of information technology on competitive advantage in the lodging industry. Journal of Hospitality and Tourism Research, 22(4), 376-394.

Chong, P. P., Chen, E. T., & Chen, J. C. H. (2002). E-procurement in Taiwan: Issues and viewpoints. Review of Pacific Basin Financial Markets & Policies, 5(4), 521-531.

Chopra, S. (2003). Designing the distribution network in a supply chain. Transportation Research Part E: Logistics and Transportation Review, 39(2), 123-140.

Chopra, S., Dougan, D., & Taylor, G. (2001). B2B e-commerce opportunities. Supply Chain Management Review, 5(3), 50-57.

Chopra, S., & Meindl, P. (2001). Supply chain management: Strategy, planning and operation. Upper Saddle River, NJ: Prentice-Hall, Inc.

Choy, K. L., & Lee, W. B. (2002). A generic tool for the selection and management of supplier relationships in an outsourced manufacturing environment: The application of case based reasoning. Logistics Information Management, 15(4), 235-253.

Christiansen, P. E., & Maltz, A. (2002). Becoming an "interesting" customer: Procurement strategies for buyers without leverage. International Journal of Logistics, 5(2), 177-195.

Christopher, M., & Gattorna, J. (2005). Supply chain cost management and value-based pricing. Industrial Marketing Management, 34(2), 115-121.

Christopher, M. L. (1998). Logistics and supply chain management: Strategies for reducing cost and improving service (2nd ed.). New York, NY: Financial Times-Prentice Hall Books.

Christopher, M. L., & Uta, J. (2000). Supply chain relationships: Making the transition to closer integration. International Journal of Logistics: Research and Applications, 3(1), 5-23.

Christy, D. P., & Grout, J. R. (1994). Safeguarding supply chain relationships. International Journal of Production Economics, 36(3), 233-242.

Cigolini, R., Cozzi, M., & Perona, M. (2004). A new framework for supply chain management: Conceptual model and empirical test. International Journal of Operations & Production Management, 24(1), 7-14.

Cisco, S. L., & Strong, K. V. (1999). The value added information chain. Information Management Journal, 33(1), 4-7, 9-10, 12, 14-15.

Clark, K. (2002, October 3). Purchasers are to blame as well as suppliers for slow e-procurement adoption. Supply Management, 19-20.

Clark, T. H., Croson, D. C., & Schiano, W. T. (2001). A hierarchical model of supply-chain integration: Information sharing and operational interdependence in the us grocery channel. Information Technology and Management, 2(3), 261-288.

Clark, T. H., & Lee, H. G. (2000). Performance, interdependence and coordination in business-to-business electronic commerce and supply chain management. Information Technology and Management, 1(1-2), 85-105.

Cline, R. S. (2001, September 17). Hospitality eBusiness: The future - Global survey focuses on the explosive growth of eBusiness in the industry. Retrieved March 17, 2003, from http://www.hotelnewsresource.com/studies/study0203.htm

Cline, R. S., & Warner, M. M. (2001). Hospitality eBusiness: The future - A global survey of the hospitality industry's leadership. New York, NY: Auther Anderson.

Closs, D. J., & Mollenkopf, D. A. (2004). A global supply chain framework. Industrial Marketing Management, 33(1), 37-44.

ComputerUser.com High-Tech Dictionary. (2003). Definition for: ERP. Retrieved July 27, 2003, from http://www.computeruser.com/resources/dictionary/noframes/nf.definition.html?bG9va3VwPTc1NjU=

Cook, M., & Hagey, R. (2003). Why companies flunk supply-chain 101: only 33 percent correctly measure supply-chain performance; few use the right incentives. Journal of Business Strategy, 24(4), 35-42.

Cooke, J. A. (1997). In this issue. Supply Chain Management Review, 1(1), 3.

Cooper, M. C., Lambert, D. M., & Pagh, J. D. (1997). Supply chain management: More than a new name for logistics. International Journal of Logistics Management, 8(1), 1-14.

Corbett, C. J., Blackburn, J. D., & van Wassenhove, L. N. (1999). Partnerships to improve supply chains. Sloan Management Review, 40(4), 71-82.

Corbett, C. J., & DeCroix, G. A. (2001). Shared-savings contracts for indirect materials in supply chains: Channel profits and environmental impacts. Management Science, 47(7), 881-893.

Corini, J. (2000). Integrating e-procurement and strategic sourcing. Supply Chain Management Review, 4(1), 70-75.

Corsi, T. M., & Boyson, S. (2003). Real-time e-supply chain management: Diffusion of new technologies and business practices. Transportation Research Part E: Logistics and Transportation Review, 39(2), 79-82.

Council of Logistics Management. (1986). What's it all about? Oak Brook, IL: Council of Logistics Management.

Cousins, P. D., & Spekman, R. (2003). Strategic supply and the management of inter- and intra-organisational relationships. Journal of Purchasing and Supply Management, 9(1), 19-29.

Cox, A. (1999a). Power, value and supply chain management. Supply Chain Management: An International Journal, 4(4), 167-175.

Cox, A. (1999b). A research agenda for supply chain and business management thinking. Supply Chain Management: An International Journal, 4(4), 209-211.

Cox, A. (2004a). The art of the possible: relationship management in power regimes and supply chains. Supply Chain Management: An International Journal, 9(5), 346-356.

Cox, A. (2004b). Business relationship alignment: On the commensurability of value capture and mutuality in buyer and supplier exchange. Supply Chain Management: An International Journal, 9(5), 410-420.

Cox, A., Lonsdale, C., Watson, G., & Qiao, H. (2003). Supplier relationship management: A framework for understanding managerial capacity and constraints. European Business Journal, 15(3), 135-145.

Cox, A., Watson, G., Lonsdale, C., & Sanderson, J. (2004). Managing appropriately in power regimes: Relationship and performance management in 12 supply chain cases. Supply Chain Management: An International Journal, 9(5), 357-371.

Cravens, D. W., Piercy, N. F., & Prentice, A. (2000). Developing market-driven product strategies. Journal of Product & Brand Management, 9(6), 369-388.

Croom, S., & Johnston, R. (2003). E-service: Enhancing internal customer service through e-procurement. International Journal of Service Industry Management, 14(5), 539-555.

Croom, S. R. (2001). Restructuring supply chains through information channel innovation. International Journal of Operations & Production Management, 21(4), 504-515.

Croom, S. R., & Giannakis, M. (2002, March). Strategic e-procurement in Global Pharmaceutical (GP). PRACTIX: Best Practices in Purchasing & Supply Chain Management, 1-6.

Croom, S. R., Romano, P., & Giannakis, M. (2000). Supply chain management: An analytical framework for critical literature review. European Journal of Purchasing & Supply Management, 6(1), 67-83.

Croson, R., & Donohue, K. (2002). Experimental economics and supply-chain management. Interfaces, 32(5), 74-82.

Dacosta-Claro, I., & Lapierre, S. D. (2003). Benchmarking as a tool for the improvement of health services' supply departments. Health Services Management Research, 16(4), 211-223.

Dahel, N.-E. (2003). Vendor selection and order quantity allocation in volume discount environments. Supply Chain Management: An International Journal, 8(4), 335-342.

Dai, Q., & Kauffman, R. J. (2001). Business models for internet-based e-procurement systems and B2B electronic markets: An exploratory assessment. Paper presented at the 34th Annual Hawaii International Conference on System Sciences, Hawaii.

Dai, Q., & Kauffman, R. J. (2002). B2B e-commerce revisited: Leading perspectives on the key issues and research directions. Electronic Markets, 12(2), 67-83.

Das, S. K., & Abdel-Malek, L. (2003). Modeling the flexibility of order quantities and lead-times in supply chains. International Journal of Production Economics, 85(2), 171-181.

Dasgupta, T. (2003). Using the six-sigma metric to measure and improve the performance of a supply chain. Total Quality Management & Business Excellence, 14(3), 355-366.

Davies, P. B., Owens, I., Williams, M., & Hull, R. (2004). The electronic procurement of ideas. International Journal of Electronic Business, 2(1).

Davila, A., Gupta, M., & Palmer, R. (2003). Moving procurement systems to the Internet: The adoption and use of e-Procurement technology models. European Management Journal, 21(1), 11-23.

Davis, T. (1993). Effective supply chain management. Sloan Management Review, 34(4), 35-46.

de Boer, L., Harink, J., & Heijboer, G. (2002). A conceptual model for assessing the impact of electronic procurement. European Journal of Purchasing & Supply Management, 8(1), 25-33.

Deeter-Schmelz, D. R., Bizzari, A., Graham, R., & Howdyshell, C. (2001). Business-to-business online purchasing: suppliers’ impact on buyers’ adoption and usage intent. Journal of Supply Chain Management, 37(1), 4-10.

Degraeve, Z., & Roodhooft, F. (2001). A smarter way to buy. Harvard Business Review, 79(6), 22-23.

Dekker, H. C., & van Goor, A. R. (2000). Supply chain management and management accounting: A case study of activity-based costing. International Journal of Logistics, 3(1), 41-52.

Dennis, M. J., & Kambil, A. (2003). Service management: Building profits after the sale. Supply Chain Management Review, 7(1), 42-48.

Desouza, K. C., Chattaraj, A., & Kraft, G. (2003). Supply chain perspectives to knowledge management: Research propositions. Journal of Knowledge Management, 7(3), 129-138.

Devadoss, P. R., Pan, S. L., & Huang, J. C. (2003). Structurational analysis of e-government initiatives: A case study of SCO. Decision Support Systems, 34(3), 253-269.

Devine, D. A. D., Christopher B.; Semaca, Nikolaus D.; Speicher, Kevin J. (2001). Building enduring consortia. McKinsey Quarterly, 2001(Special issue 2), 26-33.

Dixon, J. R., Arnold, P., Heineke, J., Kim, J. S., & Mulligan, P. (1994). Business process reengineering: Improving in new strategic directions. California Management Review, 36(4), 93-108.

Dobing, P. (2001, November). Annual e-Business and technology solutions guide: Success factors behind efficient e-Business solutions. Retrieved February 14, 2004, from http://www.ism.ws/Pubs/ISMMag/supplements/110104TechGuide.cfm

Dobler, D. W., & Burt, D. N. (1996). Purchasing and supply management. New York, NY: McGraw-Hill Higher Education.

Doney, P. M., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61(2), 35-51.

Dong, J., Zhang, D., & Nagurney, A. (2004). A supply chain network equilibrium model with random demands. European Journal of Operational Research, 156(1), 194-212.

Dong, Y., & Xu, K. (2002). A supply chain model of vendor managed inventory. Transportation Research Part E: Logistics and Transportation Review, 38(2), 75-95.

Dougan, W. L., & Bronson, J. W. (2003). Suboptimal technology adoption: The case of computer reservation systems in the travel industry. Journal of High Technology Management Research, 14(2), 289-305.

Dowlatshahi, S. (2000). Developing a theory of reverse logistics. Interfaces, 30(3), 143-155.

Dubois, A., Hulthén, K., & Pedersen, A.-C. (2004). Supply chains and interdependence: A theoretical analysis. Journal of Purchasing and Supply Management, 10(1), 3-9.

Duclos, L. K., Vokurka, R. J., & Lummus, R. R. (2003). A conceptual model of supply chain flexibility. Industrial Management & Data Systems, 103(6), 446-456.

Dudek, G., & Stadtler, H. (2005). Negotiation-based collaborative planning between supply chains partners. European Journal of Operational Research, 163(3), 668-687.

Duffy, R. J., & Flynn, A. E. (2003, September). Service purchases: Not your typical grind. Inside Supply Management, 14, 28-33.

Dulmin, R., & Mininno, V. (2003). Supplier selection using a multi-criteria decision aid method. Journal of Purchasing and Supply Management, 9(4), 177-187.

Dwyer, F. R., Schurr, P. H., & Oh, S. (1987). Developing buyer-seller relationships. Journal of Marketing, 51(2), 11-27.

Dyer, J. H., Cho, D. S., & Chu, W. (1998). Strategic supplier segmentation: The next 'best practice' in supply chain management. California Management Review, 40(2), 57-77.

Eakin, D. (2002). Measuring e-procurement benefits. Government Procurement, 10(4), 6-12.

Edwards, P., Peters, M., & Sharman, G. (2001). The effeciveness of information systems in supporting the extended supply chain. Journal of Business Logistics, 22(1).

Eggert, A., & Helm, S. (2003). Exploring the impact of relationship transparency on business relationships: A cross-sectional study among purchasing managers in Germany. Industrial Marketing Management, 32(2), 101-108.

El-Ansary, A. I., & Stern, L. W. (1972). Power measurement in the distribution channel. Journal of Marketing Research, 9(1), 47-52.

Ellinger, A. E. (2000). Improving marketing/logistics cross-functional collaboration in the supply chain. Industrial Marketing Management, 29(1), 85-96.

Ellram, L. M. (1991). Supply chain management: The industrial organisation perspective. International Journal of Physical Distribution & Logistics Management, 21(1), 13-22.

Ellram, L. M. (2002). Strategic cost management in the supply chain: A purchasing and supply management perspective (CAPS research report). Tempe, AZ: Center for Advanced Purchasing Studies.

Ellram, L. M., & Carr, A. S. (1994). Strategic purchasing: A history and review of the literature. Journal of Purchasing and Materials Management, 30(3), 2-8.

Ellram, L. M., & Feitzinger, E. (1997). Using total profit analysis to model supply chain decisions. Journal of Cost Management, 11(4), 12-22.

Ellram, L. M., & Liu, B. (2002). The financial impact of supply managment. Supply Chain Management Review, 6(6), 30-36.

Ellram, L. M., & Zsidisin, G. A. (2002). Factors that drive purchasing and supply management's use of information technology. IEEE Transactions on Engineering Management, 49(3), 269- 281.

Emiliani, M. L. (2000). Business-to-business online auctions: Key issues for purchasing process improvement. Supply Chain Management: An International Journal, 5(4), 176-186.

Emiliani, M. L. (2004). Sourcing in the global aerospace supply chain using online reverse auctions. Industrial Marketing Management, 33(1), 65-72.

Eng, T.-Y. (2004). The role of e-marketplaces in supply chain management. Industrial Marketing Management, 33(2), 97-105.

Essig, M., & Arnold, U. (2001). Electronic procurement in supply chain management: An information economics-based analysis of electronic markets. Journal of Supply Chain Management, 37(4), 43-49.

Essig, M., & Kaerner, H. (2001, September). Buyer-driven electronic marketplaces: Developing business models for an integrated e-procurement strategy. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 1-9.

Eyefortravel.com. (2000, June 24). e-procurement in travel. Retrieved March 18, 2003, from http://www.eyefortravel.com/print.asp?news=2035

Eyholzer, K., & Hunziker, D. (2000). The use of the Internet in procurement. Paper presented at the 8th European Conference of Information Systems, Vienna, Austria.

Farris, M. T., II., & Hutchison, P. D. (2002). Cash-to-cash: The new supply chain management metric. International Journal of Physical Distribution & Logistics Management, 32(4), 288-298.

Fawcett, S. E., & Clinton, S. R. (1997). Enhancing logistics to improve the competitiveness of manufacturing organizations: A triad perspective. Transportation Journal, 37(1), 18-28.

Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management, 32(5), 339-361.

Feinstein, A. H., & Stefanelli, J. M. (2002). Purchasing: Selection and procurement for the hospitality industry (5th ed.). New York, NY: John Wiley & Sons, Inc.

Feldmann, M., & Müller, S. (2003). An incentive scheme for true information providing in supply chains. Omega, 31(2), 63-73.

Fiala, P. (2005). Information sharing in supply chains. Omega, 33(5), 419-423.

Fitzgerald, K. (2000). E-procurement at 100 mph. Supply Chain Management Review, 4(2), 101-102.

Flint, D. J. (2004). Strategic marketing in global supply chains: Four challenges. Industrial Marketing Management, 33(1), 45-50.

Frabotta, D. (2000, July 3). All in good time: Customized products, intimate relationships make FF&E purchasing on-line a tough sell. Hotel & Motel Management, 215, 36-37.

Frabotta, D. (2001, July 2). E-commerce wait & see. Hotel & Motel Management, 216, 28.

Fredendall, L. D., & Hill, E. (1999). Basics of supply chain management. CRC Press.

Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: An international study of supply chain strategies. Journal of Operations Management, 19(2), 185-200.

Fu, Y., & Piplani, R. (2004). Supply-side collaboration and its value in supply chains. European Journal of Operational Research, 152(1), 281-288.

Fung, P. (1999). Managing purchasing in a supply chain context - Evolution and resolution. Logistics Information Management, 12(5), 362-367.

Fürst, K., & Schmidt, T. (2001). Turbulent markets need flexible supply chain communication. Production Planning & Control, 12(5), 525-533.

Gallear, D., & Ghobadian, A. (2004). Study of supply-chain purchasing strategy. Logistics & Transport Focus, 6(1), 52-54.

Gammelgaard, B., & Larson, P. D. (2001). Logistics skills & competencies for supply chain management. Journal of Business Logistics, 22(2), 27-50.

Ganeshan, R., & Harrison, T. P. (1995, May 22). An introduction to supply chain management. Retrieved March 28, 2003, from http://silmaril.smeal.psu.edu/misc/supply_chain_intro.html

Garavelli, A. C. (2003). Flexibility configurations for the supply chain management. International Journal of Production Economics, 85(2), 141-153.

Gardner, J. T., & Cooper, M. C. (2003). Strategic supply chain mapping approaches. Journal of Business Logistics, 24(2), 37-64.

Garg, A. (1999). An application of designing products and processes for supply chain management. IIE Transactions, 31(5), 417-429.

Gavirneni, S. (2002). Information flows in capacitated supply chains with fixed ordering costs. Management Science, 48(5), 644-651.

Gavirneni, S., Kapuscinski, R., & Tayu, S. (1999). Value of information in capacitated supply chains. Management Science, 45(1), 16-24.

Gebauer, J., Beam, C., & Segev, A. (1998). Impact of the Internet on procurement. Acquisition Review Quarterly, 5(2), 167-184.

Gebauer, J., & Scharl, A. (1999). Between flexibility and automation: An evaluation of web technology from a business process perspective. Journal of Computer-Mediated Communication, 5(2), Available: http://www.ascusc.org/jcmc/vol5/issue2/gebauer.html.

Gebauer, J., & Segev, A. (1998). Assessing Internet-based procurement to support the virtual enterprise. Electronic Journal of Organizational Virtualness, 2(3), 30-43.

Gebauer, J., & Segev, A. (2001). Changing shapes of supply chains - How the Internet could lead to a more integrated procurement function (Fisher Center Working Paper No. 01-WP-1042). Berkeley, CA: Fisher Center for IT and Marketplace Transformation, Haas School of Business, University of California, Berkeley.

Gebauer, J., Shaw, M. J., & Zhao, K. (2003). The efficacy of mobile e-procurement: A pilot study. Paper presented at the 36th Annual Hawaii International Conference on System Sciences, Hawaii.

Germain, R., & Dröge, C. (1997). Effect of just-in-time purchasing relationships on organizational design, purchasing department configuration, and firm performance. Industrial Marketing Management, 26(2), 115-125.

Giannoccaro, I., & Pontrandolfo, P. (2003). The organizational perspective in supply chain management: An empirical analysis in Southern Italy. International Journal of Logistics, 6(3), 107-123.

Gibson, B. J., & Hanna, J. B. (2003). Periodical usefulness: The U.S. logistics educator perspective. Journal of Business Logistics, 24(1), 221-240.

Gilmour, P. (1999). Benchmarking supply chain operations. International Journal of Physical Distribution & Logistics Management, 29(4), 25-26.

Goldsby, T. J., & Eckert, J. A. (2003). Electronic transportation marketplaces: A transaction cost perspective. Industrial Marketing Management, 32(3), 187-198.

Golicic, S. L., Davis, D. F., McCarthy, T. M., & Mentzer, J. T. (2002). The impact of e-commerce on supply chain relationships. International Journal of Physical Distribution & Logistics Management, 32(10), 851-871.

González-Benito, J. (2002). Effect of the characteristics of the purchased products in JIT purchasing implementation. International Journal of Operations & Production Management, 22(8), 868-886.

González-Benito, J., Martínez-Lorente, A. R., & Dale, B. G. (2003). A study of the purchasing management system with respect to total quality management. Industrial Marketing Management, 32(6), 443-454.

Gowen, C. R., III, & Tallon, W. J. (2003). Enhancing supply chain practices through human resource management. Journal of Management Development, 22(1), 32-44.

Graham, G., & Hardaker, G. (1998). Defence sector procurement and supply chain relationships. Supply Chain Management: An International Journal, 3(3), 142-148.

Graves, S. C., Kletter, D. B., & Hetzel, W. B. (1998). A dynamic model for requirements planning with application to supply chain optimization. Operations Research, 46(3S), 35-49.

Graves, S. C., & Willems, S. P. (2000). Optimizing strategic safety stock placement in supply chains. Manufacturing & Service Operations Management, 2(1), 68-83.

Green, F. B. (2001). Managing the unmanageable: Integrating the supply chain with new developments in software. Supply Chain Management: An International Journal, 6(5), 208-211.

Grey, W., Olavson, T., & Shi, D. (2005). The role of e-marketplaces in relationship-based supply chains: A survey. IBM Systems Journal, 44(1), 109-123.

Grieger, M. (2003). Electronic marketplaces: A literature review and a call for supply chain management research. European Journal of Operational Research, 144(2), 280-294.

Gubi, E., Arlbjørn, J. S., & Johansen, J. (2003). Doctoral dissertations in logistics and supply chain management: A review of Scandinavian contributions from 1990 to 2001. International Journal of Physical Distribution & Logistics Management, 33(10), 854-885.

Guide, V. D. R., Jr., Jayaraman, V., Srivastava, R., & Benton, W. C. (2000). Supply-chain management for recoverable manufacturing systems. Interfaces, 30(3), 125-142.

Gunasekaran, A. (2001). Editorial: Benchmarking in supply chain management. Benchmarking: An International Journal, 8(4), 261.

Gunasekaran, A. (2004). Editorial - Supply chain management: theory and applications. European Journal of Operational Research, 159(2), 265-268.

Gunasekaran, A., & Chung, W. W. C. (2004). Editorial: Special issue on supply chain management for the 21st century organizational competitiveness. International Journal of Production Economics, 87(3), 209-212.

Gunasekaran, A., & Nath, B. (1997). The role of information technology in business process reengineering. International Journal of Production Economics, 50(2-3), 91-104.

Gunasekaran, A., & Ngai, E. W. T. (2004). Information systems in supply chain integration and management. European Journal of Operational Research, 159(2), 269-295.

Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333-347.

Gunasekaren, A., Macbeth, D. K., & Lamming, R. (2000). Modelling and analysis of supply chain management systems: An editorial overview. Journal of the Operational Research Society, 51(10), 1112-1115.

Gunnarsson, C., & Jonsson, S. (2003). Charge the relationships and gain loyalty effects: Turning the supply link alert to IT opportunities. European Journal of Operational Research, 144(2), 257-269.

Gupta, A., & Maranas, C. D. (2003). Managing demand uncertainty in supply chain planning. Computers & Chemical Engineering, In press.

Gurãu, C., Ranchhod, A., & Hackney, R. (2001). Internet transactions and physical logistics: Conflict or complementarity? Logistics Information Management, 14(1), 33-43.

Hagel, J. (2002). Edging into Web services. McKinsey Quarterly, 2002(Special issue 4), 29-37.

Hahn, C. K., Duplaga, E. A., & Hartley, J. L. (2000). Supply-chain synchronization: Lessons from Hyundai Motor Company. Interfaces, 30(4), 32-45.

Hall, R., & Andriani, P. (1998). Analysing intangible resources and managing knowledge in a supply chain context. European Management Journal, 16(6), 685-697.

Handfield, R. (1999, September). Purchasing electricity in a globally transitioning market. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 5-8.

Handfield, R. B. (1993). A resource dependence perspective of just-in-time purchasing. Journal of Operations Management, 11(3), 289-311.

Handfield, R. B., & Bechtel, C. (2002). The role of trust and relationship structure in improving supply chain responsiveness. Industrial Marketing Management, 31(4), 367-382.

Handfield, R. B., & Nichols, E. L. (2002). Supply chain redesign: Transforming supply chains into integrated value systems. Upper Saddle River, NJ: Financial Times Prentice Hall.

Handfield, R. B., & Nichols, E. L., Jr. (2004). Key issues in global supply base management. Industrial Marketing Management, 33(1), 29-35.

Handfield, R. B., & Nichols, E. Z., Jr. (1999). Introduction to supply chain management. Upper Saddle River, NJ: Prentice-Hall, Inc.

Harland, C., Brenchley, R., & Walker, H. (2003). Risk in supply networks. Journal of Purchasing and Supply Management, 9(2), 51-62.

Harland, C. M. (1996). Supply chain management: Relationships, chains and networks. British Journal of Management, 7(1 Special issue).

Hartmann, G. (2000). Pleasures and pitfalls of e-procurement. Lodging Hospitality, 56(15), 58.

Hearn, A., & Gibbons, H. R. (2001a). Defying the dot-com syndrome: E-procurement is still a viable solution. Hospitality Tech Advisor, 8(18), 1, 3.

Hearn, A., & Gibbons, H. R. (2001b). Defying the dot-com syndrome: Vendors say electronic procurement remains a viable solution. CF&Y’s Foodservice Information Systems Report, 12(19), 3, 5.

Heikkilä, J. (2002). From supply to demand chain management: Efficiency and customer satisfaction. Journal of Operations Management, 20(6), 747-767.

Helms, M. M., Ettkin, L. P., & Chapman, S. (2000). Supply chain forecasting - Collaborative forecasting supports supply chain management. Business Process Management Journal, 6(5), 392-407.

Hendricks, K. B., & Singhal, V. R. (2003). The effect of supply chain glitches on shareholder wealth. Journal of Operations Management, 21(5), 501-522.

Heung, V. C. S. (2003). Barriers to implementing E-commerce in the travel industry: A practical perspective. International Journal of Hospitality Management, 22(1), 111-118.

Higley, J. (2000a, July 3). E-procurement adds efficiency. Hotel & Motel Management, 215, 32, 43.

Higley, J. (2000b, July 3). Hotels take plunge into e-procurement: Web-based commerce helps eliminate inefficiencies of supply purchasing. Hotel & Motel Management, 215, 32, 43.

Higley, J. (2000c, July 3). Partnering emerges as key element of e-procurement. Hotel & Motel Management, 215, 44-45.

Higley, J., & Frabotta, D. (2000, July 3). More than just a pricing vehicle, e-procurement gains in popularity. Hotel & Motel Management, 215, 31, 48.

Hill, C. A., & Scudder, G. D. (2002). The use of electronic data interchange for supply chain coordination in the food industry. Journal of Operations Management, 20(4), 375-387.

Hingley, M. (2001). Relationship management in the supply chain. International Journal of Logistics Management, 12(2), 57-71.

Hitech Dimensions Inc. (2002). E-business systems and architecture for e-procurement and e-sourcing.

Ho, D., Au, K. F., & Newton, E. (2003). The impact of e-procurement on the supply chain structure. International Journal of Electronic Business, 1(4).

Ho, D. C. K., Au, K. F., & Newton, E. (2002). Empirical research on supply chain management: A critical review and recommendations. International Journal of Production Research, 40(17), 4415-4430.

Ho, D. C. K., Au, K. F., & Newton, E. (2003). The process and consequences of supply chain virtualization. Industrial Management & Data Systems, 103(6), 423-433.

Hobbs, J. E. (1996). A transaction cost approach to supply chain management. Supply Chain Management: An International Journal, 1(2), 15-27.

Hoffman, J. M., & Mehra, S. (2000). Efficient consumer response as a supply chain strategy for grocery businesses. International Journal of Service Industry Management, 11(4), 365-373.

Hoffman, W., Keedy, J., & Roberts, K. (2002). The unexpected return on B2B. Retrieved March 13, 2003, from http://www.mckinseyquarterly.com/article_print.asp?ar=1210&L2=24&L3=

Holmberg, S. (2000). A systems perspective on supply chain measurements. International Journal of Physical Distribution & Logistics Management, 30(10), 847-868.

Holweg, M., Disney, S., Holmström, J., & Småros, J. (2005). Supply chain collaboration: Making sense of the strategy continuum. European Management Journal, 23(2), 170-181.

Horvath, L. (2001). Collaboration: The key to value creation in supply chain management. Supply Chain Management: An International Journal, 6(5), 205-207.

Hotel & Motel Management. (2002, August 21). Choice launches new version of e-procurement system. Hotel & Motel Management Retrieved March 13, 2003, from http://www.hotelmotel.com/hotelmotel/article/articleDetail.jsp?id=29095

Houghton, T., Markham, B., & Tevelson, B. (2002). Thinking strategically about supply management. Supply Chain Management Review, 6(5), 32-38.

Houlihan, J. B. (1985). International supply chain management. International Journal of Physical Distribution and Materials Management, 15(1), 22-38.

Houlihan, J. B. (1988). International supply chains: A new approach. Management Decision, 26(3), 13-19.

Howarth, F. (2001). Best practices in e-procurement - EMEA: A bridged report (Research report). Boston, MA: Aberdeen Group, Inc.

Howgego, C. (2002). Maximising competitiveness through the supply chain. International Journal of Retail & Distribution Management, 30(12), 603-605.

Huber, B., Sweeney, E., & Smyth, A. (2004). Purchasing consortia and electronic markets - A procurement direction in integrated supply chain management. Electronic Markets, 14(4), 284-294.

Huchzermeier, A., Iyer, A., & Freiheit, J. (2002). The supply chain impact of smart customers in a promotional environment. Manufacturing & Service Operations Management, 4(3), 228-240.

Huin, S. F., Luong, L. H. S., & Abhary, K. (2002). Internal supply chain planning determinants in small and medium-sized manufacturers. International Journal of Physical Distribution & Logistics Management, 32(9), 771-782.

Hull, B. (2002). A structure for supply-chain information flows and its application to the Alaskan crude oil supply chain. Logistics Information Management, 15(1), 8-23.

Hult, G. T. M. (2004). Global supply chain management: An integration of scholarly thoughts. Industrial Marketing Management, 33(1), 3-5.

Hult, G. T. M., Ketchen, D. J., Jr., & Nichols, E. L., Jr. (2003). Organizational learning as a strategic resource in supply management. Journal of Operations Management, 21(5), 541-556.

Hult, G. T. M., Ketchen, D. J., Jr., & Nichols, E. L., Jr. (2002). An examination of cultural competitiveness and order fulfillment cycle time within supply chains. Academy of Management Journal, 45(3), 577-586.

Inger, R., Braithwaite, A., & Christopher, M. (1995). Creating a manufacturing environment that is in harmony with the market - The 'how' of supply chain management. Production Planning & Control, 6(3), 246-257.

Irsfeld, M. (2000, July 24). Real world vs. e-world: Translating bites into bytes is a hard drive but worth the journey. Nation's Restaurant News, 34, 53.

Jammernegg, W., & Kischka, P. (2005). Dynamic, customer-oriented improvement of supply networks. European Journal of Operational Research, 167(2), 413-426.

Jansen, D. R., van de Vorst, G. A. L., & van Weert, A. (1998). Multi-compartment distribution in the catering supply chain. International Transactions in Operational Research, 5(6), 509-517.

Jap, S. D. (2001, July). The impact of online, reverse auctions on buyer–supplier relationships. Retrieved January 20, 2004, from http://ecommerce.mit.edu/papers/ERF/ERF133.pdf

Jap, S. D., & Mohr, J. J. (2002). Leveraging Internet technologies in B2B relationships. California Management Review, 44(4), 24-38.

Javalgi, R., & Ramsey, R. (2001). Strategic issues of e-commerce as an alternative global distribution system. International Marketing Review, 18(4), 376-391.

Johnson, M. E., & Whang, S. (2002). E-business and supply chain management: An overview and framework. Production and Operations Management, 11(4), 413-423.

Johnston, D. A., McCutcheon, D. M., Stuart, F. I., & Kerwood, H. (2004). Effects of supplier trust on performance of cooperative supplier relationships. Journal of Operations Management, 22(1), 23-38.

Jones, T., & Riley, D. W. (1985). Using inventory for competitive advantage through supply chain management. International Journal of Physical Distribution & Logistics Management, 15(5), 16-26.

Joo, Y.-B., & Kim, Y.-G. (2004). Determinants of corporate adoption of e-Marketplace: An innovation theory perspective. Journal of Purchasing and Supply Management, 10(2), 89-101.

Kaihara, T. (2001). Supply chain management with market economics. International Journal of Production Economics, 73(1), 5-14.

Kalakota, R. (2000). Next-generation B2B solutions. Supply Chain Management Review, 4(3), 74-79.

Kamann, D.-J. F., & Bakker, E. F. (2004). Changing supplier selection and relationship practices: A contagion process. Journal of Purchasing and Supply Management, 10(2), 55-64.

Kanakamedala, K., Srivatsan, V., & Ramsdell, G. (2003). Getting supply chain software right. McKinsey Quarterly, 2003(1), 78-85.

Kanji, G. K., & Wong, A. (1999). Business excellence model for supply chain management. Total Quality Management, 10(8), 1147-1168.

Karabakal, N., Gunal, A., & Ritchie, W. (2000). Supply-chain analysis at Volkswagen of America. Interfaces, 30(4), 46-55.

Kasavana, M. (2004, Spring). E-procurement: Strategic sourcing for restaurants. Hospitality Update, 130, 132, 134.

Kathawala, Y., Abdou, K., & von Franck, C. (2002). Supply chain/electronic hubs: A comparative analysis. Benchmarking: An International Journal, 9(5), 450-470.

Katz, J. P., Pagell, M. D., & Bloodgood, J. M. (2003). Strategies of supply communities. Supply Chain Management: An International Journal, 8(4), 291-302.

Kauffman, R. J., & Mohtadi, H. (2002). Information technology in B2B e-procurement: Open vs. proprietary systems. Paper presented at the 35th Annual Hawaii International Conference on System Sciences, Hawaii.

Kauffman, R. J., & Mohtadi, H. (2004). Proprietary and open systems adoption in e-procurement: A risk-augmented transaction cost perspective. Journal of Management Information Systems, 21(1), 137-166.

Kay, A. S. (2004). Growing technology - ROI. Retrieved October 1, 2004, from http://www.fortune.com/fortune/services/sections/fortune/tech/2003_11roi2.html

Keebler, J. S., Ledyard, D. M., Manrodt, K. B., & Durtsche, D. A. (1999). Keeping score: Measuring the business value of logistics in the supply chain. Oak Brook, IL: Council of Logistics Management.

Kehoe, D., & Boughton, N. (2001). Internet based supply chain management: A classification of approaches to manufacturing planning and control. International Journal of Operations & Production Management, 21(4), 516-525.

Kehoe, D. F., & Boughton, N. J. (2001). New paradigms in planning and control across manufacturing supply chains - The utilisation of Internet technologies. International Journal of Operations & Production Management, 21(5), 582-593.

Keil, T., Eloranta, E., Holmström, J., Järvenpää, E., Takala, M., Autio, E., et al. (2001). Information and communication technology driven business transformation - A call for research. Computers in Industry, 44(3), 263-282.

Kelle, P., & Miller, P. A. (1998). Transition to just-in-time purchasing: Handling uncertain deliveries with vendor-purchaser co-operation. International Journal of Operations & Production Management, 18(1), 53-65.

Keller, S. B. (2002). Internal relationship marketing: A key to enhanced supply chain relationships. International Journal of Physical Distribution & Logistics Management, 32(8), 649-668.

Keskinocak, P., Goodwin, R., Wu, F., Akkiraju, R., & Murthy, S. (2001). Decision support for managing an electronic supply chain. Electronic Commerce Research, 1(1), 15-31.

Keskinocak, P., & Tayur, S. (2001). Quantitative analysis for Internet-enabled supply chains. Interfaces, 31(2), 70-89.

Ketchen, D. J., Jr., & Giunipero, L. C. (2004). The intersection of strategic management and supply chain management. Industrial Marketing Management, 33(1), 51-56.

Kheng, C. B., & Al-Hawamdeh, S. (2002). The adoption of electronic procurement in Singapore. Electronic Commerce Research, 2(1-2), 61-73.

Khouja, M. (2003). Optimizing inventory decisions in a multi-stage multi-customer supply chain. Transportation Research Part E: Logistics and Transportation Review, 39(3), 193-208.

Kidd, J., Richter, F.-J., & Li, X. (2003). Learning and trust in supply chain management. Management Decision, 41(7), 603-612.

Kilbane, D. (2001, January). A revolutionary way to conduct business. Frontline Solutions, 2, 37-42.

Kim, J.-I., & Shunk, D. L. (2004). Matching indirect procurement process with different B2B e-procurement systems. Computers in Industry, 53(2), 153-164.

Kim, K. K., & Umanath, N. S. (1999, January). An empirical investigation of electronic integration in a supply chain relationship. Paper presented at the 20th international conference on Information Systems, Charlotte, NC.

Kim, S. W., & Narasimhan, R. (2002). Information system utilization in supply chain integration efforts. International Journal of Production Research, 40(18), 4585-4609.

Kincade, D. H., Vass, D., & Cassill, N. L. (2001). Implementation of technology and relationships to supply chain performance: apparel manufacturers' perspectives. International Review of Retail, Distribution and Consumer Research, 11(3), 301-327.

Kinder, T. (2003). Go with the flow - A conceptual framework for supply relations in the era of the extended enterprise. Research Policy, 32(3), 503-523.

Kippenberger, T. (1997a). The current state of European supply chain management. Antidote, 2(5), 19-22.

Kippenberger, T. (1997b). Supply chain management in the Asia Pacific region. Antidote, 2(5), 23-24.

Kippenberger, T. (1999). Trick or treat? IT tries to arrive in time. Antidote, 4(5), 33-37.

Klueber, R. (2002). ASP strategies and solutions for eprocurement processes offered by an emarket. Paper presented at the 35th Annual Hawaii International Conference on System Sciences, Hawaii.

Knudsen, D. (2002, March 21). Uncovering the strategic domain of e-procurement. Paper presented at the 11th International Annual IPSERA Conference, Enschede, Netherlands.

Knudsen, D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools. International Journal of Physical Distribution & Logistics Management, 33(8), 720-734.

Knudsen, D., Lindroth, R., & Larsson, E. (2000). Strategies for electronic procurement - Possibilities and risks. In B. Stanford-Smith & P. T. Kidd (Eds.), E-business: Key issues, applications and technologies (pp. 429-435). Amsterdam, Netherlands: IOS Press, Inc.

Kobayashi, I., Takeno, T., & Sugawara, M. (2004). Data transmission code towards international EDI for seafood supply chain. International Journal of Production Economics, 87(3), 281-293.

Kobayashi, T., Tamaki, M., & Komoda, N. (2003). Business process integration as a solution to the implementation of supply chain management systems. Information & Management, In press.

Kolluru, R., & Meredith, P. H. (2001). Security and trust management in supply chains. Information Management & Computer Security, 9(5), 233-236.

Konings, J., & Roodhooft, F. (2002). The effect of e-business on corporate performance: Firm level evidence for Belgium. De Economist, 150(5), 569-581.

Konstantinos, G. Z., & Giannouli, I. M. (2001). Development and application of a methodological framework for assessing supply chain management trends. International Journal of Logistics, 4(2), 153-190.

Korpela, J., Lehmusvaara, A., & Tuominen, M. (2001a). An analytic approach to supply chain development. International Journal of Production Economics, 71(1-3), 145-155.

Korpela, J., Lehmusvaara, A., & Tuominen, M. (2001b). Customer service based design of the supply chain. International Journal of Production Economics, 69(2), 193-204.

Korzeniowski, P. (2000, April). Automated procurement offers dramatic savings, fast payback. Global Logistics & Supply Chain Strategies, 43-.

Kotabe, M., & Murray, J. Y. (2004). Global sourcing strategy and sustainable competitive advantage. Industrial Marketing Management, 33(1), 7-14.

Kothari, T. (2003). e-Procurement the future of hotel industry: An exploratory case study. Unpublished Master's thesis, Temple University, Philadelphia, PA.

Kothari, T., & Hu, C. (2003). eProcurement - The future of hospitality industry: Based on a research study conducted in the Philadelphia hotels. In H. Qu & P. J. Moreo (Eds.), Proceedings of the Eighth Conference on Graduate Education and Research in Hospitality and Tourism, January 5-7, Las Vegas, NV (Vol. 8, pp. 319-323). Stillwater, OK: Oklahoma State University.

Kotzab, H., & Otto, A. (2000). Transferring end-user orientation to physical distribution action - Considering supply chain management as a logistical marketing approach. Retrieved March 28, 2003, from http://www.dcpress.com/jmb/kotzab.htm

Kotzab, H., Skjoldager, N., & Vinum, T. (2003). The development and empirical validation of an e-based supply chain strategy optimization model. Industrial Management & Data Systems, 103(5), 347-360.

Kruger, G. A. (1997). The supply chain approach to planning and procurement management. Hewlett-Packard Journal, 48(1), 28-38.

Kumar, S. (2003). Managing human capital supply chain in the Internet era. Industrial Management & Data Systems, 103(4), 227-237.

Kumar, S., & Krob, W. (2005). Supply chain management challenges for aerospace control technologies leader. Technovation, 25(1), 53-58.

La Londe, B. J., & Masters, J. M. (1994). Emerging logistics strategies: Blueprints for the next century. International Journal of Physical Distribution & Logistics Management, 24(7), 35-47.

Lai, K.-H., & Cheng, T. C. E. (2003). Supply chain performance in transport logistics: An assessment by service providers. International Journal of Logistics, 6(3), 151-164.

Lai, K.-h., Ngai, E. W. T., & Cheng, T. C. E. (2002). Measures for evaluating supply chain performance in transport logistics. Transportation Research Part E: Logistics and Transportation Review, 38(6), 439-456.

Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E. (2004). An empirical study of supply chain performance in transport logistics. International Journal of Production Economics, 87(3), 321-331.

Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83.

Lambert, D. M., Cooper, M. C., & Pagh, J. D. (1998). Supply chain management: Implementation issues and research opportunities. International Journal of Logistics Management, 9(2), 1-19.

Lambert, D. M., & Pohlen, T. L. (2001). Supply chain metrics. International Journal of Logistics Management, 12(1), 1-19.

Lamming, R. (1996). Squaring lean supply with supply chain management. International Journal of Operations & Production Management, 16(2), 183-196.

Lamming, R., Johnsen, T., Zheng, J., & Harland, C. (2000). An initial classification of supply networks. International Journal of Operations & Production Management, 20(6), 675-691.

Lancioni, R. A. (2000). New developments in supply chain management for the millennium. Industrial Marketing Management, 29(1), 1-6.

Lancioni, R. A., Schau, H. J., & Smith, M. F. (2003). Internet impacts on supply chain management. Industrial Marketing Management, 32(3), 173-175.

Lancioni, R. A., Smith, M. F., & Oliva, T. A. (2000). The role of the Internet in supply chain management. Industrial Marketing Management, 29(1), 45-56.

Lancioni, R. A., Smith, M. F., & Schau, H. J. (2003). Strategic Internet application trends in supply chain management. Industrial Marketing Management, 32(3), 211-217.

Langley, C. J., Jr., & Holcomb, M. C. (1992). Creating logistics customer value. Journal of Business Logistics, 13(2), 1-27.

Lankford, W. M. (2004). Supply chain management and the Internet. Online Information Review, 28(4), 301-305.

Larson, P. D., & Halldorsson, A. (2004). Logistics versus supply chain management: An international survey. International Journal of Logistics, 7(1), 17-31.

Larson, P. D., & Rogers, D. S. (1998). Supply chain management: Definition, growth, and approaches. Journal of Marketing Theory & Practice, 6(4), 1-5.

Lattin, G. W. (2002). The lodging and food service industry (5th ed.). Lansing, MI: The Education Institute of American Hotel and Motel Association.

Lau, H. C. W., Pang, W. K., & Wong, C. W. Y. (2002). Methodology for monitoring supply chain performance: A fuzzy logic approach. Logistics Information Management, 15(4), 271-280.

Lawlor, F., & Jayawardena, C. (2003). Purchasing for 4,000 hotels: The case of Avendra. International Journal of Contemporary Hospitality Management, 15(6), 346-348.

Le, T. T., Rao, S. S., & Truong, D. (2004). Industry-sponsored marketplaces: A platform for supply chain integration or a vehicle for market aggregation? Electronic Markets, 14(4), 295-307.

Lee, H., & Whang, S. (1999). Decentralized multi-echelon supply chains: Incentives and information. Management Science, 45(5), 633-640.

Lee, H., & Whang, S. (2002). The impact of the secondary market on the supply chain. Management Science, 48(6), 719-731.

Lee, H. L., Padmanabhan, V., & Whang, S. (1997). Information distortion in a supply chain: The bullwhip effect. Management Science, 43(4), 546-558.

Lee, H. L., So, K. C., & Tang, C. S. (2000). The value of information sharing in a two-level supply chain. Management Science, 46(5), 626-643.

Lee, H. L., & Whang, S. (2000). Information sharing in a supply chain. International Journal of Technology Management, 20(3-4), 373-387.

Lee, Y. H., Gen, M., & Hochbaum, D. S. (2002). A focused issue on supply chain management. Computers & Industrial Engineering, 43(1-2), 1-3.

Leenders, M. R., Nollet, J., & Ellram, L. M. (1994). Adapting purchasing to supply chain management. International Journal of Physical Distribution & Logistics Management, 24(1), 40-42.

Leonard, L. N. K., & Cronan, T. P. (2002). A study of the value and impact of electronic commerce: Electronic versus traditional replenishment in supply chains. Journal of Organizational Computing & Electronic Commerce, 12(4), 307-327.

Levy, D. L. (1995). International sourcing and supply chain stability. Journal of International Business Studies, 26(2), 343-360.

Li, D., & O'Brien, C. (1999). Integrated decision modelling of supply chain efficiency. International Journal of Production Economics, 59(1-3), 147-157.

Li, L. (2002). Information sharing in a supply chain with horizontal competition. Management Science, 48(9), 1192-1212.

Li, Z., Kumar, A., & Lim, Y. G. (2002). Supply chain modelling - A co-ordination approach. Integrated Manufacturing Systems, 13(8), 551-561.

Liao, S.-H., Cheng, C.-H., Liao, W.-B., & Chen, I.-L. (2003). A web-based architecture for implementing electronic procurement in military organisations. Technovation, 32(6), 521-532.

Liddle, A. J. (2000, May 8). Equipment and supply companies to create online exchange. Nation's Restaurant News, 34, 30-31.

Lim, D., & Palvia, P. C. (2001). EDI in strategic supply chain: impact on customer service. International Journal of Information Management, 21(3), 193-211.

Lin, B., & Hsieh, C.-T. (2000). Online procurement: implementation and managerial implications. Human Systems Management, 19(2), 105-110.

Lin, F.-r., Huang, S.-h., & Lin, S.-c. (2002). Effects of information sharing on supply chain performance in electronic commerce. IEEE Transactions on Engineering Management, 49(3), 258-268.

Lin, G., Ettl, M., Buckley, S., Bagchi, S., Yao, D. D., Naccarato, B. L., et al. (2000). Extended-enterprise supply-chain management at IBM personal systems group and other divisions. Interfaces, 30(1), 7-25.

Lindgreen, A., & Pels, J. (2002). Buyer-seller exchange situations: Four empirical cases. Journal of Relationship Marketing, 1(3-4), 69-93.

Lings, I. N. (2000). Internal marketing and supply chain management. Journal of Services Marketing, 14(1), 27-43.

Lockamy, A., III., Beal, R. M., & Smith, W. I. (2000). Supply-chain excellence for accelerated improvement. Interfaces, 30(4), 22-31.

Lockamy, A., III., & Smith, W. I. (2000). Target costing for supply chain management: Criteria and selection. Industrial Management & Data Systems, 100(5), 210-218.

Lord, K. R., & Collins, A. F. (2002). Supplier Web-page design and organizational buyer preferences. Journal of Business and Industrial Marketing, 17(2-3), 139-150.

Love, P. E. D., Irani, Z., Cheng, E., & LI, H. (2002). A model for supporting inter-organizational relations in the supply chain. Engineering Construction & Architectural Management, 9(1), 2-15.

Lummus, R. R., Duclos, L. K., & Vokurka, R. J. (2003). The impact of marketing initiatives on the supply chain. Supply Chain Management: An International Journal, 8(4), 317-323.

Lummus, R. R., Krumwiede, D. W., & Vokurka, R. J. (2001). The relationship of logistics to supply chain management: Developing a common industry definition. Industrial Management & Data Systems, 101(8), 426-432.

Lummus, R. R., & Vokurka, R. J. (1999). Defining supply chain management: A historical perspective and practical guidelines. Industrial Management & Data Systems, 99(1), 11-17.

Lyon, P., Milne, R. J., Orzell, R., & Rice, R. (2001). Matching assets with demand in supply-chain management at IBM microelectronics. Interfaces, 31(1), 108-124.

Macbeth, D. K. (2002). Emergent strategy in managing cooperative supply chain change. International Journal of Operations & Production Management, 22(7), 728-740.

Macbeth, D. K., & Ferguson, N. (1991). Strategic Aspects of Supply Chain Management. Integrated Manufacturing Systems, 2(1).

Mackay, D. R., Altmann, G. L., & McMichael, H. (2003). How intimate are Australian e-business retail supply chains? Logistics Information Management, 16(1), 48-55.

Maloni, M. J., & Benton, W. C. (1997). Supply chain partnerships: Opportunities for operations research. European Journal of Operational Research, 101(3), 419-429.

Maloni, M. J., & Benton, W. C. (2000). Power influences in the supply chain. Journal of Business Logistics, 21(1), 49-74.

Maltz, A. (1997, December). Supply chain management as profit center. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 9-12.

Manecke, N., & Schoensleben, P. (2004). Cost and benefit of Internet-based support of business processes. International Journal of Production Economics, 87(3), 213-229.

Manthou, V., Vlachopoulou, M., & Folinas, D. (2004). Virtual e-Chain (VeC) model for supply chain collaboration. International Journal of Production Economics, 87(3), 241-250.

Marquez, A. C., Bianchi, C., & Gupta, J. N. D. (2004). Operational and financial effectiveness of e-collaboration tools in supply chain integration. European Journal of Operational Research, 159(2), 348-363.

Marsan, J. (2001, February). Us versus them. Hotels, 35, 69-71.

Marston, L., & Baisch, L. (2001). The overdue promise of e-procurement. Health Management Technology, 22(11), 32-35.

Martin, J. H., & Grbac, B. (2003). Using supply chain management to leverage a firm's market orientation. Industrial Marketing Management, 32(1), 25-38.

Mattsson, L.-G. (2003). Reorganization of distribution in globalization of markets: The dynamic context of supply chain management. Supply Chain Management: An International Journal, 8(5), 416-426.

McAdam, R., & McCormack, D. (2001). Integrating business processes for global alignment and supply chain management. Business Process Management Journal, 7(2), 113-130.

McAfee, R. B., Glassman, M., & Honeycutt, E. D., Jr. (2002). The effects of culture and human resource management policies on supply chain management strategy. Journal of Business Logistics, 23(1), 1-18.

McCarthy, T. M., & Golicic, S. L. (2002). Implementing collaborative forecasting to improve supply chain performance. International Journal of Physical Distribution & Logistics Management, 32(6), 431-454.

McCormack, K., & Kasper, K. (2002). The extended supply chain: A statistical study. Benchmarking: An International Journal, 9(2), 133-145.

McGaughey, R. E. (2002). Benchmarking business-to-business electronic commerce. Benchmarking: An International Journal, 9(5), 471-484.

McIvor, R., Humphreys, P., & Huang, G. (2000). Electronic commerce: Re-engineering the buyer-supplier interface. Business Process Management Journal, 6(2), 122-138.

McLaren, T., Head, M., & Yuan, Y. (2002). Supply chain collaboration alternatives: Understanding the expected costs and benefits. Internet Research: Electronic Networking Applications and Policy, 12(4), 348-364.

McLaughlin, J., Motwani, J., Madan, M. S., & Gunasekaran, A. (2003). Using information technology to improve downstream supply chain operations: A case study. Business Process Management Journal, 9(1), 69-80.

McMullan, A. (1996). Supply chain management practices in Asia Pacific today. International Journal of Physical Distribution & Logistics Management, 26(10), 79-95.

Meade, L., & Sarkis, J. (1998). Strategic analysis of logistics and supply chain management systems using the analytical network process. Transportation Research Part E: Logistics and Transportation Review, 34(3), 201-215.

Mehegan, S. (2001, April 15). Stocking feat. Restaurant Business, 100, 58-62.

Mentzer, J. T., DeWitt, W., Keebler, J. S., Min, S., Nix, N. W., Smith, C. D., et al. (2001). Defining supply chain management. Journal of Business Logistics, 22(2), 1-25.

Mentzer, J. T., Min, S., & Zacharia, Z. G. (2000). The nature of interfirm partnering in supply chain management. Journal of Retailing, 76(4), 549-568.

Mentzer, J. T., Myers, M. B., & Cheung, M.-S. (2004). Global market segmentation for logistics services. Industrial Marketing Management, 33(1), 15-20.

Min, H., & Galle, W. P. (1999). Electronic commerce usage in business-to-business purchasing. International Journal of Operations & Production Management, 19(9), 909-921.

Min, H., & Galle, W. P. (2001). Electronic commerce-based purchasing: A survey on the perceptual differences between large and small organisations. International Journal of Logistics: Research and Applications, 4(1), 79-95.

Min, H., & Galle, W. P. (2003). E-purchasing: Profiles of adopters and nonadopters. Industrial Marketing Management, 32(3), 227-233.

Min, S., & Mentzer, J. T. (2000). The role of marketing in supply chain management. International Journal of Physical Distribution & Logistics Management, 30(9), 765-787.

Minahan, T. A., & Degnan, C. (2001). Best practices in e-procurement: A bridged report (Research report). Boston, MA: Aberdeen Group, Inc.

Minahan, T. A., & Vigoroso, M. W. (2002). The supplier performance measurement benchmarking report: Measuring supply chain success (The spending analysis benchmark report No. 02-12). Boston, MA: Aberdeen Group, Inc.

Minner, S. (2001). Strategic safety stocks in reverse logistics supply chains. International Journal of Production Economics, 71(1-3), 417-428.

Minner, S. (2003). Multiple-supplier inventory models in supply chain management: A review. International Journal of Production Economics, 81-82, 265-279.

Moberg, C. R., Cutler, B. D., Gross, A., & Speh, T. W. (2002). Identifying antecedents of information exchange within supply chains. International Journal of Physical Distribution & Logistics Management, 32(9), 755-770.

Moberg, C. R., & Speh, T. W. (2003). Evaluating the relationship between questionable business practices and the strength of supply chain relationships. Journal of Business Logistics, 24(2), 1-19.

Moe, W. W., & Fader, P. S. (2001). Uncovering patterns in cybershopping. California Management Review, 43(4), 106-117.

Mohanty, R. P., & Deshmukh, S. G. (2000). Reengineering of a supply chain management system: A case study. Production Planning & Control, 11(1), 90-104.

Mol, M. J. (2003). Purchasing's strategic relevance. Journal of Purchasing and Supply Management, 9(1), 43-50.

Monczka, R. M., Handfield, R. B., & Trent, R. J. (2001). Purchasing and supply chain management (2nd ed.). Cincinnati, OH: South-Western College Publishing.

Monczka, R. M., & Morgan, J. P. (2000, January 13). Competitive supply strategies for the 21st century. Purchasing, 128, 48-55.

Motwani, J., Madan, M., & Gunasekaran, A. (2000). Information technology in managing global supply chains. Logistics Information Management, 13(5), 320-327.

Mouritsen, J., Skjøtt-Larsen, T., & Kotzab, H. (2003). Exploring the contours of supply chain management. Integrated Manufacturing Systems, 14(8), 686-695.

Msimangira, K. A. B. (2003). Purchasing and supply chain management practices in Botswana. Supply Chain Management: An International Journal, 8(1), 7-11.

Muffatto, M., & Payaro, A. (2004). Implementation of e-procurement and e-fulfillment processes: A comparison of cases in the motorcycle industry. International Journal of Production Economics, 89(3), 339-351.

Murillo, L. (2001). Supply chain management and the international dissemination of e-commerce. Industrial Management & Data Systems, 101(7), 370-377.

Murphy, P. R., Poist, R. F., Lynagh, P. M., & Grazer, W. F. (2003). An analysis of select web site practices among supply chain participants. Industrial Marketing Management, 32(3), 243-250.

Nagurney, A., Cruz, J., Dong, J., & Zhang, D. (2005). Supply chain networks, electronic commerce, and supply side and demand side risk. European Journal of Operational Research, 164(1), 120-142.

Nagurney, A., Loo, J., Dong, J., & Zhang, D. (2002). Supply chain networks and electronic commerce: A theoretical perspective. Netnomics: Economic Research and Electronic Networking, 4(2), 187-220.

Nam, C. C. (1999). Increase your profit margin through electronic procurement. Journal of Internet Purchasing, 2(1).

Nambisan, S. (2000). EC and supply chain management: Towards cross-industry supply chains. Electronic Markets, 10(3), 197-202.

NAPM, & Forrester Research. (2001, July). NAPM/Forrester Research report on eBusiness. Retrieved February 18, 2003, from http://www.ism.ws/ISMReport/Forrester/FROB072001.cfm?printerf=yes

Narasimhan, R., & Kim, S. W. (2001). Information system utilization strategy for supply chain integration. Journal of Business Logistics, 22(2), 51-75.

Narasimhan, R., & Mahapatra, S. (2004). Decision models in global supply chain management. Industrial Marketing Management, 33(1), 21-27.

Narasimhan, R., Talluri, S., & Ross, A. (2003). Evaluating e-Procurement solutions (Focus Study Report). Tempe, AZ: CAPS Research.

Narayandas, D., Caravella, M., & Deighton, J. (2002). The impact of internet exchanges on business-to-business distribution. Journal of the Academy of Marketing Science, 30(4), 500-505.

Neef, D. (2001a, November 20). The e-procurement software landscape. Retrieved March 23, 2003, from ~{}~{}http://www.informit.com/isapi/product_id~{D5E93940-60A3-485B-B659-8AC38BACAA01}/session_id~{2C231B86-3396-4C19-A1F3-43518FF281CA}/content/index.asp

Neef, D. (2001b). e-Procurement: From strategy to implementation. Upper Saddle River, NJ: Prentice Hall, Inc.

Neef, D. (2001c, April 13). E-procurement: Serious business on the Internet. Retrieved March 18, 2003, from http://www.informit.com/isapi/product_id~{FC0CCC32-8437-4632-9327-E86B865AE4BE}/session_id~{7E93092C-6B03-4F84-BD9F-66E9C76A36FF}/content/index.asp

Neef, D. (2001d, November 20). The fundamentals of procurement. Retrieved March 23, 2003, from ~{}~{}http://www.informit.com/isapi/product_id~{9A09105C-4CB1-42E1-9A9C-2EA1C07D1AD2}/session_id~{2C231B86-3396-4C19-A1F3-43518FF281CA}/content/index.asp

Neef, D. (2001e, November 20). Procurement: Present and future. Retrieved March 23, 2003, from http://www.informit.com/isapi/product_id~{B578E083-11B7-45D4-9E58-EDCF1CC863A5}/session_id~{2C231B86-3396-4C19-A1F3-43518FF281CA}/content/index.asp

Nellore, R. (2001, March). Digital procurement – A stand alone practice? PRACTIX: Best Practices in Purchasing & Supply Chain Management, 7-11.

Nelson, D., Moody, P. E., & Stegner, J. (2001). The purchasing machine: How the top ten companies use best practices to manage their supply chains. New York, NY: Free Press.

Neves, M. F., Zuurbier, P., & Campomar, M. C. (2001). A model for the distribution channels planning process. Journal of Business and Industrial Marketing, 16(7), 518-539.

New, S. J. (1997). The scope of supply chain management research. Supply Chain Management: An International Journal, 2(1), 15-22.

Niraj, R. (2001). Customer Profitability in a Supply Chain. Journal of Marketing, 65(3), 1-16.

Nissen, M. E. (1997). The commerce model for electronic redesign. Journal of Internet Purchasing, 1(2).

Nissen, M. E. (2001). Agent-based supply chain integration. Information Technology and Management, 2(3), 289-312.

Novack, R. A., & Simco, S. W. (1991). The industrial procurement process: A supply chain perspective. Journal of Business Logistics, 12(1), 145-167.

Novak, S., & Eppinger, S. D. (2001). Sourcing by design: Product complexity and the supply chain. Management Science, 47(1), 189-204.

O'Brien, C., & Olhager, J. (2003). Supply chain management - A production perspective. International Journal of Production Economics, 85(2), 125.

O'Driscoll, M. (2004, September 20). LibGO Travel Inc. deploys accovia air solution. Retrieved October 1, 2004, from http://www.hotel-online.com/News/PR2004_3rd/Sept04_LibGOAccovia.html

Ogbonna, E., & Harris, L. C. (2001). Power in the supply chain: A case of differentiated relationships in the UK grocery industry. International Journal of Customer Relationship Management, 3(4), 291-302.

Olhager, J. (2002). Supply chain management: A just-in-time perspective. Production Planning & Control, 13(8), 681-687.

Oliva, R. (2001, August). HITEC In Review: Building revenue and improving customer service through the Internet was highlighted at this year's conference. Retrieved October 24, 2001, from http://www.hotelsmag.com/archives/2001/08/technology-hitec-review.asp

Olsen, R. F., & Ellram, L. M. (1997). Buyer-supplier relationships: Alternative research approache. European Journal of Purchasing and Supply Management, 3(4), 221-232.

Olson, J. R., & Boyer, K. K. (2003). Factors influencing the utilization of Internet purchasing in small organizations. Journal of Operations Management, 21(2), 225-245.

Osmonbekov, T., Bello, D. C., & Gilliland, D. I. (2002). Adoption of electronic commerce tools in business procurement: Enhanced buying center structure and processes. Journal of Business and Industrial Marketing, 17(2-3), 151-166.

Ostring, P. (2003, December). A quantitative supplier financial analysis. Inside Supply Management, 14, 6.

Ostring, P. (2004, January). A qualitative supplier financial analysis. Inside Supply Management, 15, 8.

Otto, A., & Kotzab, H. (2003). Does supply chain management really pay? Six perspectives to measure the performance of managing a supply chain. European Journal of Operational Research, 144(2), 306-320.

Ovalle, O. R., & Marquez, A. C. (2003). The effectiveness of using e-collaboration tools in the supply chain: An assessment study with system dynamics. Journal of Purchasing and Supply Management, 9(4), 151-163.

Overby, J. W., & Min, S. (2001). International supply chain management in an Internet environment: A network-oriented approach to internationalization. International Marketing Review, 18(4), 392-420.

Paché, G. (2001). Effective B2C electronic commerce - The need for logistics structures. Retrieved March 28, 2003, from http://www.dcpress.com/jmb/pache.htm

Palevich, R. F. (1999). Supply chain management. Hospital Materiel Management Quarterly, 20(3), 54-63.

Pallatto, J. (2002, November). E-procurement tames supply chains. Internet World, 8, 28-29.

Palmer, J. W. (2004). Electronic markets and supply chains: Emerging models, execution and performance measurement. Electronic Markets, 14(4), 268-269.

Panayiotou, N. A., Gayialis, S. P., & Tatsiopoulos, I. P. (2004). An e-procurement system for governmental purchasing. International Journal of Production Economics, 90(1), 79-102.

Pant, S., Sethi, R., & Bhandari, M. (2003). Making sense of the e-supply chain landscape: An implementation framework. International Journal of Information Management, 23(3), 201-221.

Patterson, K. A., Grimm, C. M., & Corsi, T. M. (2003). Adopting new technologies for supply chain management. Transportation Research Part E: Logistics and Transportation Review, 39(2), 95-121.

Pawar, K. S., & Driva, H. (2000). Electronic trading in the supply chain: A holistic implementation framework. Logistics Information Management, 13(1), 21-32.

Peleg, B., Lee, H. L., & Hausman, W. H. (2002). Short-term e-procurement strategies versus long-term contracts. Production and Operations Management, 11(4), 458-479.

Pereira, R. E. (1999). Factors influencing consumer perceptions of Web-based decision support systems. Logistics Information Management, 12(1-2), 157-181.

Perry, P. (2002, September 5). Supply chain management. Caterer & Hotelkeeper, 191, 42.

Phillips, J. M., Liu, B. S., & Costello, T. G. (1998). A balance theory perspective of triadic supply chain relationships. Journal of Marketing Theory & Practice, 6(4), 78-91.

Piramuthu, S. (2005). Knowledge-based framework for automated dynamic supply chain configuration. European Journal of Operational Research, 165(1), 219-230.

Pires, S. R. I., Bremer, C. F., De Santa Eulalia, L. A., & Goulart, C. P. (2001). Supply chain and virtual enterprises: Comparisons, migration and a case study. International Journal of Logistics, 4(3), 297-311.

Poirier, C. C. (1999). Advanced supply chain management: How to build a sustained competitive advantage. San Francisco, CA: Berrett-Koehler Publishers, Inc.

Poirier, C. C., & Bauer, M. J. (2001). E-supply chain: Using the Internet to revolutionize your business. San Francisco, CA: Berrett-Koehler Publishers, Inc.

Poirier, C. C., & Quinn, F. J. (2003). A survey of supply chain progress. Supply Chain Management Review, 7(5), 40-47.

Poirier, C. C., & Reiter, S. E. (1996). Supply chain optimization: Building the strongest total business network. San Francisco, CA: Berrett-Koehler Publishers, Inc.

Pontrandolfo, P., Gosavi, A., Okogbaa, O. G., & Das, T. K. (2002). Global supply chain management: A reinforcement learning approach. International Journal of Production Research, 40(6), 1299-1317.

Poole, K. (2003). Seizing the potential of the service supply chain. Supply Chain Management Review, 7(4), 54-61.

Poon, W. K., & Lau, K. H. (2000). Value challenges in supply chain management. Logistics Information Management, 13(3), 150-155.

Porter, A. M. (2000a, March 23). Experts see big future for e-procurement. Purchasing, 128, S30-S36.

Porter, A. M. (2000b, September 21). A purchasing manager's guide to the e-procurement galaxy. Purchasing, 129, S72-S81.

Power, D. (2005). Determinants of business-to-business e-commerce implementation and performance: A structural model. Supply Chain Management: An International Journal, 10(2), 96-113.

Prasad, S., & Sounderpandian, J. (2003). Factors influencing global supply chain efficiency: Implications for information systems. Supply Chain Management: An International Journal, 8(3), 241-250.

Prasad, S., & Tata, J. (2000). Information investment in supply chain management. Logistics Information Management, 13(1), 33-38.

Prater, E., Frazier, G. V., & Reyes, P. M. (2005). Future impacts of RFID on e-supply chains in grocery retailing. Supply Chain Management: An International Journal, 10(2), 134-142.

Premkumar, G. P. (2000). Interorganization systems and supply chain management: An information processing perspective. Information Systems Management, 17(3), 56-69.

Presutti, W. D., Jr. (2003). Supply management and e-procurement: Creating value added in the supply chain. Industrial Marketing Management, 32(3), 219-226.

PricewaterhouseCoopers. (2000, May 2). E-procurement: The transformation of corporate purchasing. Retrieved March 18, 2003, from http://www.eyefortransport.com/archive/e-procurement.pdf

Puschmann, T., & Alt, R. (2005). Successful use of e-procurement in supply chains. Supply Chain Management: An International Journal, 10(2), 122-133.

Qi, X., Bard, J. F., & Yu, G. (2004). Supply chain coordination with demand disruptions. Omega, 32(4), 301-312.

Quayle, M. (2003). Editorial - E-procurement: Myths and realities. International Journal of Electronic Business, 1(4).

Quiett, W. F. (2002). Embracing supply chain management. Supply Chain Management Review, 6(5), 40-47.

Quinn, J. B. (2000). Outsourcing innovation: The new engine of growth. Sloan Management Review, 41(4), 13-28.

Rabinovich, E., & Evers, P. T. (2003). Product fulfillment in supply chains supporting internet-retailing operations. Journal of Business Logistics, 24(2), 205-236.

Radstaak, G., & Ketelaar, M. H. (1998). Worldwide logistics: The future of supply chain services. Hague, Netherlands: Holland International Distribution Council.

Raghunathan, S. (2001). Information sharing in a supply chain: A note on its value when demand is nonstationary. Management Science, 47(4), 605-610.

Raghunathan, S. (2003). Impact of demand correlation on the value of and incentives for information sharing in a supply chain. European Journal of Operational Research, 146(3), 634-649.

Rahman, S.-U. (2002). The theory of constraints' thinking process approach to developing strategies in supply chains. International Journal of Physical Distribution & Logistics Management, 32(10), 809-828.

Raisinghani, M. S., & Meade, L. L. (2005). Strategic decisions in supply-chain intelligence using knowledge management: An analytic-network-process framework. Supply Chain Management: An International Journal, 10(2), 114-121.

Rajkumar, T. M. (2001). E-procurement: Business and technical issues. Information Systems Management, 18(4), 52-60.

Ramdas, K., & Spekman, R. E. (2000). Chain or shackles: Understanding what drives supply-chain performance. Interfaces, 30(4), 3-21.

Rao, B. (1999). The Internet and the revolution in distribution: A cross-industry examination. Technology in Society, 21(3), 287-306.

Raskob, J. (2000). Managing the Supply Chain. Ivey Business Journal, 64(4), 52-61.

Reddy, R., & Reddy, S. (2001). Supply chains to virtual integration. New York, NY: McGraw-Hill Companies.

Reichert, B., & Donohue, J. (2003, November 14). Accovia expands dynamic packaging with real-time hotel e-procurement. Retrieved October 1, 2004, from http://www.hotel-online.com/News/PR2003_4th/Nov03_HotelConnect.html

Riemenschneider, C. K., Harrison, D. A., & Mykytyn, P. P., Jr. (2003). Understanding IT adoption decisions in small business: Integrating current theories. Information & Management, 40(4), 269-285.

Ritchie, B., & Brindley, C. (2000). Disintermediation, disintegration and risk in the SME global supply chain. Management Decision, 38(8), 575-583.

Ritchie, B., & Brindley, C. (2002). Reassessing the management of the global supply chain. Integrated Manufacturing Systems, 13(2), 110-116.

Roberti, M. (2001, March 13). Beating the drum for B-to-B. Retrieved March 24, 2003, from http://www.thestandard.com/article/display/0,1151,22816,00.html

Roberts, B., & Mackay, M. (1998). IT supporting supplier relationships: The role of electronic commerce. European Journal of Purchasing & Supply Management, 4(2-3), 175-184.

Robertson, P. W., Gibson, P. R., & Flanagan, J. T. (2002). Strategic supply chain development by integration of key global logistical process linkages. International Journal of Production Research, 40(16), 4021-4040.

Roche, J. (2001). Are you ready for e-procurement? Strategic Finance, 83(1), 56-59.

Romano, P. (2003). Co-ordination and integration mechanisms to manage logistics processes across supply networks. Journal of Purchasing and Supply Management, 9(3), 119-134.

Rota, K., Thierry, C., & Bel, G. (2002). Supply chain management: A supplier perspective. Production Planning & Control, 13(4), 370-380.

Roth, R. T. (2001). eProcurement: Cutting costs, adding value. Financial Executive, 17(7), 62-63.

Rudberg, M., Klingenberg, N., & Kronhamn, K. (2002). Collaborative supply chain planning using electronic marketplaces. Integrated Manufacturing Systems, 13(8), 596-610.

Rudberg, M., & Olhager, J. (2003). Manufacturing networks and supply chains: An operations strategy perspective. Omega, 31(1), 29-39.

Rungtusanatham, M., & Forza, C. (2005). Coordinating product design, process design, and supply chain design decisions - Part A: Topic motivation, performance implications, and article review process. Journal of Operations Management, 23(3-4), 257-265.

Rutner, S. M., Gibson, B. J., & Williams, S. R. (2003). The impacts of the integrated logistics systems on electronic commerce and enterprise resource planning systems. Transportation Research Part E: Logistics and Transportation Review, 39(2), 83-93.

Saad, M., Jones, M., & James, P. (2002). A review of the progress towards the adoption of supply chain management (SCM) relationships in construction. European Journal of Purchasing and Supply Management, 8(3), 173-183.

Sahay, B. S. (2003a). Supply chain collaboration: The key to value creation. Work Study, 52(2), 76-83.

Sahay, B. S. (2003b). Understanding trust in supply chain relationships. Industrial Management & Data Systems, 10(8), 553-563.

Sahay, B. S., & Gupta, A. K. (2003). Development of software selection criteria for supply chain solutions. Industrial Management & Data Systems, 103(2), 97-110.

Sampson, S. E. (2000). Customer-supplier duality and bidirectional supply chains in service organizations. International Journal of Service Industry Management, 11(4), 348-364.

Sánchez-Rodríguez, C., Martínez-Lorente, Á. R., & Clavel, J. G. (2003). Benchmarking in the purchasing function and its impact on purchasing and business performance. Benchmarking: An International Journal, 10(5), 457-471.

Sanderson, J. (2004). Opportunity and constraint in business-to-business relationships: insights from strategic choice and zones of manoeuvre. Supply Chain Management: An International Journal, 9(5), 392-401.

Sarkis, J., & Talluri, S. (2004). Evaluating and selecting e-commerce software and communication systems for a supply chain. European Journal of Operational Research, 159(2), 318-329.

Scacchi, W. (2001). Redesigning contracted service procurement for internet-based electronic commerce: A case study. Information Technology and Management, 2(3), 313-334.

Scavone, N. (2002). Online B2B transforms procurement for hotel industry. Hospitality Tech Advisor, 9(4), 1, 3, 5.

Scheuing, E. (1997, September). Reinventing purchasing for competitive advantage. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 4-5.

Schmidgall, R. S. (1997). Managerial accounting for the hospitality industry (4th ed.). Lansing, MI: Educational Institute of the American Hotel & Motel Association.

Schneeweiss, C. (2003). Distributed decision making in supply chain management. International Journal of Production Economics, 84(1), 71-83.

Scott, C., & Westbrook, R. (1991). New strategic tools for supply chain management. International Journal of Physical Distribution & Logistics Management, 21(1).

searchSAP.com. (2003). searchSAP.com Definitions - ERP. Retrieved July 27, 2003, from http://searchsap.techtarget.com/sDefinition/0,sid21_gci213946,00.html

Segev, A. (1997). Research on the impact of the Internet on business-to-business commerce. Journal of Internet Purchasing, 1(1).

Segev, A., Beam, C., & Gebauer, J. (1997). Impact of the Internet on purchasing practices - Preliminary results from a field study (Fisher Center Working Paper No. 97-WP-1024). Berkeley, CA: Fisher Center for IT and Marketplace Transformation, Haas School of Business, University of California, Berkeley.

Segev, A., & Gebauer, J. (2001). B2B procurement and marketplace transformation. Information Technology and Management, 2(3), 241-260.

Segev, A., Gebauer, J., & Beam, C. (1998). Procurement in the Internet-age - Current practices and emerging trends (Results from a field study) (Fisher Center Working Paper No. 98-WP-1033). Berkeley, CA: Fisher Center for IT and Marketplace Transformation, Haas School of Business, University of California, Berkeley.

Seidmann, A., & Sundararajan, A. (1997, December). Building and sustaining interorganizational information sharing relationships: the competitive impact of interfacing supply chain operations with marketing strategy. Paper presented at the eighteenth international conference on Information systems, Atlanta, GA.

Seifert, D. (2003). Collaborative planning, forecasting, and replenishment: How to create a supply chain advantage. New York, NY: AMACOM.

Serve, M., Yen, D. C., Wang, J.-C., & Lin, B. (2002). B2B-enhanced supply chain process: Toward building virtual enterprises. Business Process Management Journal, 8(3), 245-253.

Seuring, S. (2002). Cost management in supply chains – Different research approaches. In S. Seuring & M. Goldbach (Eds.), Cost management in supply chains. Heidelberg: Physica-Verlag.

Shapiro, J. F. (2001). Modeling the supply chain. Brooks/Cole.

Sharman, G. (2002). How the internet is accelerating supply chain trends. Supply Chain Management Review, 6(2), 18-25.

Sherer, S. A. (2005). From supply-chain management to value network advocacy: Implications for e-supply chains. Supply Chain Management: An International Journal, 10(2), 77-83.

Sherman, R. J. (1998). Collaborative planning, forecasting & replenishment (Cpfr): Realizing the promise of efficient consumer response through collaborative technology. Journal of Marketing Theory & Practice, 6(4), 6-9.

Sheth, J. N., & Sharma, A. (1997). Supplier relationships: Emerging issues and challenges. Industrial Marketing Management, 26(2), 91-100.

Shore, B., & Venkatachalam, A. R. (2003). Evaluating the information sharing capabilities of supply chain partners: A fuzzy logic model. International Journal of Physical Distribution & Logistics Management, 33(9), 804-824.

Sigala, M. (2005, January 25-28). e-Procurement use and adoption barriers: Evidence from the Greek foodservice sector. Paper presented at the 12th International Conference on Information Technology and Travel & Tourism (ENTER 2005), Innsbruck, Austria.

Siguaw, J. A., Enz, C. A., & Namasivayam, K. (2000). Adoption of information technology in U.S. Hotels: Strategically driven objectives. Journal of Travel Research, 39(2), 192-201.

Simatupang, T. M., & Sridharan, R. (2004). A benchmarking scheme for supply chain collaboration. Benchmarking: An International Journal, 11(1), 9-30.

Simatupang, T. M., Wright, A. C., & Sridharan, R. (2002). The knowledge of coordination for supply chain integration. Business Process Management Journal, 8(3), 289-308.

Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2000). Designing and managing the supply chain: Concepts, strategies, and cases. New York, NY: McGraw-Hill Companies.

Singer, N. (2002, November 21). Build relationships by leveraging supply chain. Retrieved March 24, 2003, from http://www.marketingpower.com/live/content.php?Item_ID=15709

Sircar, S., Turnbow, J. L., & Bordoloi, B. (1998). Impact of information technology investments on firm performance: A review of the literature. Journal of Engineering Valuation and Cost Analysis, 1(3), 171-181.

Skjøtt-Larsen, T., Kotzab, H., & Grieger, M. (2003). Electronic marketplaces and supply chain relationships. Industrial Marketing Management, 32(3), 199-210.

Smart, A., & Harrison, A. (2002). Reverse auctions as a support mechanism in flexible supply chains. International Journal of Logistics, 5(3), 275-284.

Smeltzer, L. (2001, December). Purchasing complex services: the case of e-purchasing. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 13-18.

Smeltzer, L. R., & Carr, A. S. (2003). Electronic reverse auctions: Promises, risks and conditions for success. Industrial Marketing Management, 32(6), 481-488.

Smeltzer, L. R., & Gustin, C. M. (2001). How to build an e-procurement strategy. Supply Chain Management Review, 5(2), 76-83.

Smith, A. D., & Rupp, W. T. (2002). Application service providers (ASP): Moving downstream to enhance competitive advantage. Information Management & Computer Security, 10(2-3), 64-72.

Smith, G. A. (2003). Using integrated spreadsheet modeling for supply chain analysis. Supply Chain Management: An International Journal, 8(4), 285-290.

Snijders, C., Tazelaar, F., & Batenburg, R. (2003). Electronic decision support for procurement management: Evidence on whether computers can make better procurement decisions. Journal of Purchasing and Supply Management, 9(5-6), 191-198.

Sodhi, M. S. (2001). Applications and opportunities for operations research in Internet-enabled supply chains and electronic marketplaces. Interfaces, 31(2), 56-69.

Spekman, R. E. (1985). Competitive procurement strategies: Building strength and reducing vulnerability. Long Range Planning, 18(1), 94-99.

Spekman, R. E., Kamauff, J. W., Jr., & Myhr, N. (1998a). An empirical investigation into supply chain management: A perspective on partnerships. International Journal of Physical Distribution & Logistics Management, 28(8), 630-650.

Spekman, R. E., Kamauff, J. W., Jr., & Myhr, N. (1998b). An empirical investigation into supply chain management: A perspective on partnerships. Supply Chain Management: An International Journal, 3(2), 53-67.

Spitter, J. M., Hurkens, C. A. J., de Kok, A. G., Lenstra, J. K., & Negenman, E. G. (2005). Linear programming models with planned lead times for supply chain operations planning. European Journal of Operational Research, 163(3), 706-720.

Sriram, V., & Stump, R. (2004). Information technology investments in purchasing: An empirical investigation of communications, relationship and performance outcomes. Omega, 32(1), 41-55.

Stadtler, H. (2005). Supply chain management and advanced planning - Basics, overview and challenges. European Journal of Operational Research, 163(3), 575-588.

Stank, T. P., Keller, S. B., & Daugherty, P. J. (2001). Supply chain collaboration and logistics service performance. Journal of Business Logistics, 22(1).

Stanley, L. L. (1998, June). Beyond purchasing to life cycle management. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 9-12.

Stanley, L. L., & Wisner, J. D. (2001). Service quality along the supply chain: Implications for purchasing. Journal of Operations Management, 19(3), 287-306.

Stefansson, G. (2002). Business-to-business data sharing: A source for integration of supply chains. International Journal of Production Economics, 75(1-2), 135-146.

Stevens, G. C. (1989). Integrating the supply chains. International Journal of Physical Distribution & Logistics Management, 19(8), 3-8.

Stewart, G. (1995). Supply chain performance benchmarking study reveals keys to supply chain excellence. Logistics Information Management, 8(2), 38-44.

Stewart, G. (1997). Supply-chain operations reference model (SCOR): The first cross-industry framework for integrated supply-chain management. Logistics Information Management, 10(2), 62-67.

Stock, G. N., Greis, N. P., & Kasarda, J. D. (1998). Logistics, strategy and structure: A conceptual framework. International Journal of Operations & Production Management, 18(1), 37-52.

Stock, J. R., & Lambert, D. M. (2001). Strategic logistic management (4th ed.). New York, NY: McGraw-Hill Companies, Inc.

Strader, T. J. (1998). Why are prices lower for Internet purchases? Journal of Internet Purchasing, 1(4).

Strader, T. J., Lin, F.-R., & Shaw, M. J. (1999). Business-to-business electronic commerce and convergent assembly supply chain management. Journal of Information Technology, 14(4), 361-373.

Stratton, R., & Warburton, R. D. H. (2003). The strategic integration of agile and lean supply. International Journal of Production Economics, 85(2), 183-198.

Stuart, F. I., & McCutcheon, D. M. (2000). The manager's guide to supply chain management. Business Horizons, 42(2), 35-44.

Sum, C.-C., Teo, C.-B., & Ng, K.-K. (2001). Strategic logistics management in Singapore. International Journal of Operations & Production Management, 21(9), 1239-1260.

Sundaram, R. M., & Mehta, S. G. (2002). A comparative study of three different SCM approaches. International Journal of Physical Distribution & Logistics Management, 32(7), 532-555.

Svensson, G. (2002a). Supply chain management: The re-integration of marketing issues in logistics theory and practice. European Business Review, 14(6), 426-436.

Svensson, G. (2002b). The theoretical foundation of supply chain management: A functionalist theory of marketing. International Journal of Physical Distribution & Logistics Management, 32(9), 734-754.

Svensson, G. (2003). Holistic and cross-disciplinary deficiencies in the theory generation of supply chain management. Supply Chain Management: An International Journal, 8(4), 303-316.

Sweeting, J. E. N., Sweeting, A. R., & Supply Management Group of the Tour Operators’ Initiative for Sustainable Tourism. (2003). A practical guide to good practice: Managing environmental and social issues in the accommodations sector. Retrieved March 31, 2003, from http://www.toinitiative.org/about/documents/HotelBooklet.pdf

Tan, G. W., Shaw, M. J., & Fulkerson, B. (2000). Web-based supply chain management. Information Systems Frontiers, 2(1), 41-55.

Tan, K.-C., Kannan, V. R., Handfield, R. B., & Ghosh, S. (1999). Supply chain management: An empirical study of its impact on performance. International Journal of Operations & Production Management, 19(10), 1034-1052.

Tan, K. C. (2001). A framework of supply chain management literature. European Journal of Purchasing & Supply Management, 7(1), 39-48.

Tan, K. C., & Dajalos, R. (2001, June). Purchasing strategy in the 21st century: e-procurement. PRACTIX: Best Practices in Purchasing & Supply Chain Management, 7-12.

Tan, K. C., Lyman, S. B., & Wisner, J. D. (2002). Supply chain management: A strategic perspective. International Journal of Operations & Production Management, 22(6), 614-631.

Templar, S., & Bernon, M. (2002). The impact of supply chain management of organisational financial performance. Supply Chain Practice, 4(4), 62-77.

Teng, J. T. C., & Grover, V. (1994). Business process reengineering: Charting a strategic path for the information age. California Management Review, 36(3), 9-31.

The USHER project. (2002, November). USHER e-Business Adviser Handbook Section 2.7: eProcurement - Models for online buyers and sellers. Retrieved June 10, 2003, from http://www.usherproject.org.uk/support/hb/HBs27v2.pdf

Themistocleous, M., Irani, Z., & Love, P. E. D. (2004). Evaluating the integration of supply chain information systems: A case study. European Journal of Operational Research, 159(2), 393-405.

Thomas, D. J., & Griffin, P. M. (1996). Coordinated supply chain management. European Journal of Operational Research, 94(1), 1-15.

Thomas, R. (1994). Purchasing and technological change: Exploring the links between company technology strategy and supplier relationships. European Journal of Purchasing & Supply Management, 1(3), 161-168.

Timme, S. G., & Williams-Timme, C. (2003). The real cost of holding inventory. Supply Chain Management Review, 7(4), 30-37.

Tomlinson, S. (2002). A practical approach to supply chain development - managing multiple supply chains. Supply Chain Practice, 4(3), 48-56.

Tompkins, J. (2000). Beyond supply chain management. Supply Chain Management Review, 4(1), 77-82.

Towill, D., & Christopher, M. (2002). The supply chain strategy conundrum: To be lean or agile or to be lean and agile? International Journal of Logistics: Research and Applications, 5(3), 299-309.

Towill, D. R. (1996). Time compression and supply chain management - A guided tour. Logistics Information Management, 9(6), 41-53.

Towill, D. R., Childerhouse, P., & Disney, S. M. (2000). Speeding up the progress curve towards effective supply chain management. Supply Chain Management: An International Journal, 5(3), 122-130.

Towill, D. R., Lambrecht, M. R., Disney, S. M., & Dejonckheere, J. (2003). Explicit filters and supply chain design. Journal of Purchasing and Supply Management, 9(2), 73-81.

Towill, D. R., Naim, M. M., & Wikner, J. (1992). Industrial dynamics simulation models in the design of supply chains. International Journal of Physical Distribution & Logistics Management, 22(5), 3-13.

Tracey, M., & Smith-Doerflein, K. A. (2001). Supply chain management: What training professionals need to know. Industrial and Commercial Training, 33(3), 99-104.

Trienekens, J. H., & Hvolby, H.-H. (2001). Models for supply chain reengineering. Production Planning & Control, 12(3), 254-264.

Tsay, A. A., & Lovejoy, W. S. (1999). Quantity flexibility contracts and supply chain performance. Manufacturing & Service Operations Management, 1(2), 89-111.

Turban, E., King, D., Lee, J. K., & Chung, H. M. (2002). Electronic commerce 2002: A managerial perspective (2nd ed.). Upper Saddle River, NJ: Prentice-Hall, Inc.

Tyagi, R. (2002). How to evaluate a demand planning & forecasting package. Supply Chain Management Review, 6(5), 48-55.

van der Vaart, T., & van Donk, D. P. (2004). Buyer focus: Evaluation of a new concept for supply chain integration. International Journal of Production Economics, 92(1), 21-30.

van der Vorst, J. G. A. J., van Dongen, S., Nouguier, S., & Hilhorst, R. (2002). E-business initiatives in food supply chains: Definition and typology of electronic business models. International Journal of Logistics: Research and Applications, 5(2), 119-138.

van Hillegersberg, J., Zuidwijk, R., van Nunen, J., & van Eijk, D. (2001). Supporting return flows in the supply chain. Communications of the ACM, 44(6), 74-79.

van Hoek, R. I. (1998). "Measuring the unmeasurable" - measuring and improving performance in the supply chain. Supply Chain Management: An International Journal, 3(4), 187-192.

van Hoek, R. I., Chatham, R., & Wilding, R. (2002). Managers in supply chain management, the critical dimension. Supply Chain Management: An International Journal, 7(3), 119-125.

Vickery, S. K., Jayaram, J., Droge, C., & Calantone, R. (2003). The effects of an integrative supply chain strategy on customer service and financial performance: An analysis of direct versus indirect relationships. Journal of Operations Management, 21(5), 523-539.

Villa, A. (2001). Introducing some supply chain management problems. International Journal of Production Economics, 73(1), 1-4.

Villa, A. (2002). Emerging trends in large-scale supply chain management. International Journal of Production Research, 40(5), 3487-3498.

Virkler, G. S. (1998). Purchasing via the Internet today what are you waiting for? Journal of Internet Purchasing, 1(4).

Vokurka, R. J., & Lummus, R. R. (1998). Balancing marketing and supply chain activities. Journal of Marketing Theory & Practice, 6(4), 41-49.

Vollmann, T. E., & Cordon, C. (1998). Building successful customer - Supplier alliances. Long Range Planning, 31(5), 684-694.

Wade, D. S. (2003). A purchasing and purchasing-related benchmarking study for the National Shipbuilding Research Program Business Process Technologies Panel. Tempe, AZ: CAPS Research.

Wagner, B. A., Fillis, I., & Johansson, U. (2003). E-business and e-supply strategy in small and medium sized businesses (SMEs). Supply Chain Management: An International Journal, 8(4), 343-354.

Walker, W. T. (2000). Rethinking the reverse supply chain. Supply Chain Management Review, 4(2), 52-59.

Waters, C. D. (2000). Spirited competition marks beverage e-procurement. Nation's Restaurant News, 34(42), 26-27.

Watkins, E. (2001, April). Don't give up on technology. Lodging Hospitality, 57, 2.

Watts, C. A., Kim, K. Y., & Hahn, C. K. (1992). Linking purchasing to corporate competitive strategy. International Journal of Purchasing and Materials Management, 28(4), 2-8.

Webster, M. (2002). Supply system structure, management and performance: A conceptual model. International Journal of Management Reviews, 4(4), 353-369.

Wells, M. G. (2000). Business process re-engineering implementations using Internet technology. Business Process Management Journal, 6(2), 164-184.

Whyte, C. K. (2000, April). E-procurement: The new competitive weapon. Purchasing Today, 24+.

Williams, L. R., Esper, T. L., & Ozment, J. (2002). The electronic supply chain: Its impact on the current and future structure of strategic alliances, partnerships and logistics leadership. International Journal of Physical Distribution & Logistics Management, 32(8), 703-719.

Williamson, E. A., Harrison, D. K., & Jordan, M. (2004). Information systems development within supply chain management. International Journal of Information Management, 24(5), 375-385.

Wilson, T. (2001, April 20). E-procurement revisited: More than cheap supplies. Retrieved October 1, 2004, from http://www.internetweek.com/newslead01/lead042001.htm

Wisner, J. D. (2003). A structural equation model of supply chain management strategies and firm performance. Journal of Business Logistics, 24(1), 1-26.

Witte, C. L., Grunhagen, M., & Clarke, R. L. (2003). The integration of EDI and the Internet. Information Systems Management, 20(4), 58-65.

Wong, A. (2003). Achieving supply chain management excellence. Total Quality Management & Business Excellence, 14(2), 151-159.

Wu, F., Mahajan, V., & Balasubramanian, S. (2003). An analysis of e-business adoption and its impact on business performance. Journal of the Academy of Marketing Science, 31(4), 425-447.

Wyld, D. C. (2002). The electric company: How the supply chain is being reinvented through the rapid application of e-procurement processes in the business-to-business arena. Management Research News, 25(12), 22-53.

Wynne, C., Berthon, P., Pitt, L., Ewing, M., & Napoli, J. (2001). The impact of the Internet on the distribution value chain: The case of the South African tourism industry. International Marketing Review, 18(4), 420-431.

Xu, Y., Yen, D. C., Lin, B., & Chou, D. C. (2002). Adopting customer relationship management technology. Industrial Management & Data Systems, 102(8), 442-252.

Yen, B. P.-C., & Ng, E. O. S. (2003). The impact of electronic commerce on procurement. Journal of Organizational Computing & Electronic Commerce, 13(3-4), 167-189.

Yin, R. K. (1984). Case study research: Design and method. Beverly Hills, CA: Sage Publications, Inc.

Young, D. (2001, July 11). Hotels' enthusiasm wanes for online purchasing. Retrieved March 24, 2003, from http://www.zdnet.com/filters/printerfriendly/0,6061,2784175-92,00.html

Youngdahl, W. E., & Loomba, A. P. S. (2000). Service-driven global supply chains. International Journal of Service Industry Management, 11(4), 329-347.

Zahay, D. L., & Handfield, R. B. (2004). The role of learning and technical capabilities in predicting adoption of B2B technologies. Industrial Marketing Management, 33(7), 627-641.

Zairi, M. (1998). Best practice in supply chain management: The experience of the retail sector. European Journal of Innovation Management, 1(2), 59-66.

Zeng, A. Z., & Pathak, B. K. (2003). Achieving information integration in supply chain management through B2B e-hubs: Concepts and analyses. Industrial Management & Data Systems, 103(9), 657-665.

Zhang, X. (2004). The impact of forecasting methods on the bullwhip effect. International Journal of Production Economics, 88(1), 15-27.

Zhao, M., & Stank, T. P. (2003). Interactions between operational and relational capabilities in fast food service delivery. Transportation Research Part E: Logistics and Transportation Review, 39(2), 161-173.

Zografos, K. G., & Giannouli, I. M. (2001). Development and application of a methodological framework for assessing supply chain management trends. International Journal of Logistics: Research and Applications, 4(2), 153-190.

Zsidisin, G. A. (2002). Book review - e-Procurement: From strategy to implementation. Journal of Supply Chain Management, 38(3), 1.

Zsidisin, G. A. (2003). A grounded definition of supply risk. Journal of Purchasing and Supply Management, 9(5-6), 217-224.

Zsidisin, G. A., Jun, M., & Adams, L. L. (2000). The relationship between information technology and service quality in the dual-direction supply chain. International Journal of Service Industry Management, 11(4), 312-328.